U. S. Coast Guard Pay & Personnel Center
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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Recently accessed (e.g., recent graduates from Basic Training, OCS, or the CG Academy) members must have a profile built in TPAX to process a PCS advance or claim. Approving Officials for these new members must submit a PPC Customer Care ticket requesting the member be added to TPAX.
The ticket MUST include the following to build the profile: