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PPC Call Center Phone Contact Update

In observance of the Thanksgiving Day Federal holiday, the Pay & Personnel Center’s (PPC) offices, including the PPC Call Center, will be closed on Thursday, November 24, 2022. All PPC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.

Please submit all PPC Customer Care tickets to ppc-dg-customercare@uscg.mil during this time.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

Standard Mileage Rates for Official Travel (Flag Voice 579)

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Colleagues, as we move into the heart of PCS transfer season, gasoline prices are at the forefront of our members’ minds.  Gasoline prices around the country have reached record highs, with the national average currently $4.59 per gallon and some parts of the country reporting prices as high as $7.69 per gallon. 

We continue to stay connected to our partners in DoD as well as the rest of the government agencies regarding issues that affect pay and compensation for our members. The standard mileage reimbursement rates for vehicles used during official travel are set by the General Services Administration (GSA).  GSA adopts the Internal Revenue Service (IRS) standard automobile mileage rate and these rates are applicable to all military members and civilian employees.  The IRS updates mileage rates annually, but occasionally a special adjustment is made within the year.

I am happy to report that the IRS just announced increases to the standard mileage rates that will go into effect on 01 July 2022.  These increases will directly affect the mileage reimbursement rate for PCS and TDY travel for military members and civilian employees alike.  The mileage rate for PCS travel will increase from $0.18 to $0.22 per mile, and the mileage rate for TDY travel will increase from $0.585 to $0.625 per mile.  Regular annual adjustments to mileage rates typically reflect an increase or decrease of one to two cents.  Mid-year adjustments are rare, with the last mid-year adjustment by the IRS being in 2011.  While an increase of $0.04 per mile may not seem like a lot, it is greater than the typical adjustment, and is the largest single increase in mileage rates since 2011.

Questions regarding these efforts should be directed to CAPT Tony Williams at Anthony.w.williams@uscg.mil.

Dr. D. Mischell Navarro
Senior Executive Service, U.S. Coast Guard
Acting Assistant Commandant for Human Resources


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