USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges. We are currently experiencing the same issues and working with C5I and programmers to stabilize the system. This message will be removed when resolved.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager

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Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

ALCGPSC 097/23 TRANSFER OF RESPONSIBILITY FOR RESERVE COMPONENT MANAGER (RCM) ADMINISTRATIVE FUNCTIONS

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Aug. 22, 2023 —

BT
UNCLAS
ALCGPSC 097/23

SUBJ: TRANSFER OF RESPONSIBILITY FOR RESERVE COMPONENT MANAGER (RCM)
ADMINISTRATIVE FUNCTIONS
A. ALCGPSC 089/20
B. OFFICER ACCESSIONS, EVALUATIONS, AND PROMOTIONS, COMDTINST M1000.3
(series)
C. MILITARY SEPARATIONS, COMDTINST 1000.2 (series)
D. RESERVE POLICY MANUAL, COMDTINST 1001.28 (series)

1. Per REF (A), Reserve Component Managers (RCMs) assignment process
shifted from PSC-OPM to PSC-RPM to align the RCM's chain of command,
program management, and simplify the RCM assignment process.

2. Effective immediately, all RCMs administrative life-cycle management
functions, outlined within REF (B), REF (C) and REF (D) have shifted
from PSC-OPM to PSC-RPM. These functions include but are not limited to:
a. RCM Designation and Permanency boards.
b. RCM Promotion and Continuation boards.
c. RCM OER validations.
d. RCM Separations.
e. RCM Conditional Releases.
f. RCM Special boards and Designation removal.
g. RCM Retirements.

3. The shift streamlines effective communications amongst RCMs,
their Commands, CG-R and PSC.

4. Additional communication regarding RCM life-cycle management
policy changes will be provided sepcor.

5. Released: RDML R. E. Dash, Commander, Personnel Service Center, sends.

6. Internet release authorized.