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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system.  Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs.  We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs.  The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Pay & Personnel News Updates from our Branches

ALCGENL 173/24 2024 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

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This message serves as the final eligibility list for the 2024 Master Chief Advancement Panel (MCAP) which was announced in Reference A. All Senior Chief Petty Officers (SCPOs) identified below are candidates for the 2024 MCAP and should review this message and References A thru E in their entirety. Commanding Officers (COs) and Officers‐In‐Charge (OICs) must ensure all members within their command are aware of their candidacy.

ALCGENL 173/24