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Community Services Command


Captain Jeffrey T. Eldridge
Commanding Officer
Community Services Command
U.S. Coast Guard

Captain Eldridge grew up in Salem, Connecticut and graduated from the U. S. Coast Guard Academy in 1997 with a Bachelor of Science Degree in Management.  His first assignment was as a Deck Watch Officer aboard the USCGC TAMPA (WMEC-902) out of Portsmouth, Virginia.  In 1999 he was assigned as the Executive Officer of the Training Quota Management Center in Chesapeake, Virginia.

Following that assignment, Captain Eldridge was assigned to manage Search and Rescue, Law Enforcement and Homeland Security missions in Miami, Florida.  Following tours at the local and regional level in Florida, Captain Eldridge was selected for the Coast Guard's financial management post graduate program. He attended Boston University and received his Masters in Business Administration with a concentration in finance.  After receiving his degree, he was assigned to Air Station Cape Cod where he managed a ten million dollar operating budget. 

Captain Eldridge returned to Coast Guard Operations in his next assignment as the Incident Management Division Chief at Coast Guard Sector New York. His primary responsibilities were oversight of pollution response and promulgation of search and rescue policy for the New York region. During the Coast Guard’s response to Hurricane Sandy, Captain Eldridge was the Operations Section Chief for the Pollution Incident Command Post, overseeing the execution of response activities. 

From 2014 to 2016, Captain Eldridge was a team lead for the Financial Management and Procurement Services (FMPS) Modernization initiative where he consolidated all financial, procurement and property management activities of 13 major commands into a centralized support model.

Captain Eldridge, reported to the Community Services Command as the Executive Officer of the Coast Guard's Community Services Command in June of 2016 and assumed Command in 2020.  In this role, he is responsible for the leadership and operations of the Coast Guard Exchange (CGX) and the Coast Guard's Morale, Well-Being, and Recreation (MWR) programs.  CGX is a non-appropriated fund instrumentality that provides centralized management for 64 CGX stores, 47 satellite CGX locations, and all vending and concession services.  CGX employs over 800 employees and has average annual sales in excess of $175M, providing an estimated $30M in savings to military members and families.  Coast Guard MWR programs are responsible for providing community and recreational programs, activities, and services to Coast Guard members, dependents, and other eligible patrons around the world, contributing to the mission readiness and retention of Service personnel. 

In 2000, he married Rachel Norton of St. Louis, Missouri who retired as Coast Guard aviator and now flies for Federal Express.  They have two children, Sydney and Jackson.
 

Commander Robert D. Taylor
Executive Officer
Community Services Command
U.S. Coast Guard

Commander Robert Taylor assumed duties as the Executive Officer of the Coast Guard’s Community Services Command in July of 2020. In this role, he is responsible for overseeing of the Coast Guard Exchange System (CGX) and the Coast Guard’s Morale, Well-Being, and Recreation (MWR) programs. CGX is a non-appropriated fund instrumentality that provides centralized management for 65 CGX stores, 40 satellite CGX locations, and all vending and concession services. Coast Guard MWR programs are responsible for providing community and recreational programs, activities and services to Coast Guard members, dependents, and other eligible patrons around the worlds, contribution to the mission readiness and retention of Service personnel.

Commander Taylor has served in a variety of operation assignments. He previously served from 2017 to 2020 as the Chief, Emergency Management Force Readiness at Sector New York, where he led operational planning and contingency preparedness efforts for the Port of New York/New Jersey and Port of Albany. From 2011 to 2014, he served as the Chief, Incident Management Division at Sector Jacksonville where he directed responses to search and rescue and marine environmental cases in Northeast Florida and managed operations of three Coast Guard stations and three patrol boats. He also served as the Assistant Operations Officer and Command Center Chief at Sector Charleston from 2003 to 2006.

Commander Taylor also served as the Comptroller at the Coast Guard Finance Center, the Deputy Comptroller of Training Center Yorktown, and the Budget Officer for the Legal Policy and Program Development Office at Coast Guard Headquarters.

Commander Taylor holds a Bachelor of Science in Accounting from North Carolina A&T State University and a Masters of Business Administration from Old Dominion University. His personal awards include the Meritorious Service Medal, Coast Guard Commendation Medal (five awards), and Commandant’s Letter of Commendation (two awards).