Captain Bruce C. Brown
Community Services Command
U.S. Coast Guard
Captain Bruce C. Brown serves as the Commanding Officer of the Coast Guard Community Services Command where he is responsible for the leadership and operations of the Coast Guard Exchange System (CGX) and program management for the Coast Guard’s Morale, Well-Being, and Recreation (MWR) programs. CGX operates 66 stores and 49 satellite exchanges, with average annual sales of $160 million. CGX operations generate approximately $4 million in profits that fund MWR programs Service-wide, and are used to recapitalize CGX facilities. Coast Guard MWR programs provide a valuable non-pay compensation benefit to active duty members, their families, and other eligible patrons in support of mission readiness and retention. Captain Brown’s previous assignment was as Commanding Officer of Coast Guard Base Elizabeth City, NC. In this role, he was responsible for one of the Coast Guard’s largest and most complex installations, providing regional support to more than 4,000 military and civilian employees. Some of the Bases principal customers included Aviation Logistics Center, Air Station Elizabeth City, Aviation Technical Training Center, HC-27J Asset Project Office, National Strike Force Coordination Center, Special Missions Training Center and Sector North Carolina.
Captain Brown enlisted in the Coast Guard in 1984 and his first assignment was USCGC FIREBUSH in Kodiak, Alaska. Following graduation from Storekeeper "A" school he was stationed at Loran-C Station Malone, Group Fort Macon, USCGC STORIS and Aviation Technical Training Center. Aboard STORIS he served as independent duty Storekeeper and qualified as Boarding Officer in complex Bering Sea fisheries law enforcement as well as Maritime Law Enforcement Instructor, he was recipient of the prestigious Douglas A. Munro Award for Inspirational Leadership and the American Society of Military Comptrollers Award of Excellence. A 1995 graduate of Officer Candidate School, Captain Brown has served in a diverse series of operational and staff assignments including Officer in Charge Law Enforcement Detachment Eight Charlie, where he led deployments in support of embargo operations against the Former Republic of Yugoslavia as well as numerous counter-narcotic patrols in the Caribbean theater aboard United States Navy and British Royal Navy warships. During this tour, his team seized more than $30M in cocaine on the high seas. He subsequently served in Financial Management and Comptroller positions at Coast Guard Finance Center, Air Station Clearwater and Coast Guard Headquarters. He was assigned as Deputy Chief of Resources for the Seventh District in Miami, Florida where he oversaw the administration of a $36 million operating budget supporting more than 10,000 personnel, as well as facilities planning and management of the third largest shore facility inventory & physical plant in the Coast Guard. He served as Finance Section Chief (FSC) for Operation UNIFIED RESPONSE and Operation SOUTH EAST WATCH - HAITI supporting disaster relief and recovery efforts following the catastrophic magnitude 7.0 earthquake in Port-au-Prince, Haiti which devastated the city and surrounding areas, claiming the lives of more than 200,000 people. Prior to his tour at Base Elizabeth City, he served as Logistics Department Head and Commanding Officer of Military Personnel at Coast Guard Sector St. Petersburg, FL where he was directly responsible for all aspects of mission support for 5 Multi-Mission Small Boat Stations, 6 Patrol Boats, Coastal Buoy Tender, Inland Construction Tender, Aids to Navigation Team, 32 Small Boats and 4 tenant commands supporting more than 2,700 Active Duty, Civilians, Reserve and Coast Guard Auxiliary Members.
A Certified Defense Financial Manager and two-time recipient of the Coast Guard Chief Financial Officers Award of Excellence, Captain Brown is also an award-winning author of 15 books and earned degrees from the University of Phoenix and Charter Oak State College. Captain Brown’s military decorations include 6 Meritorious Service Medals, 5 Commendation Medals, 2 Achievement Medals, Armed Forces Service Medal, Armed Forces Expeditionary Medal, NATO Medal and many others. He earned a permanent Cutterman’s Pin in 1996. Captain Brown is a native of Bayshore, New York and has been happily married for more than 33 years to the former Vonda R. Randall of Ocala, Florida. They have three sons and one daughter-in-law: Dalton & Jerrica, Jordan and Colton.
Commander Jeffrey T. Eldridge
Community Services Command
U.S. Coast Guard
Commander Eldridge grew up in Salem, Connecticut and graduated from the U. S. Coast Guard Academy in 1997 with a Bachelor of Science Degree in Management. His first assignment was as a Deck Watch Officer aboard the USCGC TAMPA (WMEC-902) out of Portsmouth, Virginia. In 1999 he was assigned as the Executive Officer of the Training Quota Management Center in Chesapeake, Virginia.
Following that assignment, Commander Eldridge was assigned to manage Search and Rescue, Law Enforcement and Homeland Security missions in Miami, Florida. Following tours at the local and regional level in Florida, Commander Eldridge was selected for the Coast Guard's financial management post graduate program. He attended Boston University and received his Masters in Business Administration with a concentration in finance. After receiving his degree, he was assigned to Air Station Cape Cod where he managed a ten million dollar operating budget.
Commander Eldridge returned to Coast Guard Operations in his next assignment as the Incident Management Division Chief at Coast Guard Sector New York. His primary responsibilities were oversight of pollution response and promulgation of search and rescue policy for the New York region. During the Coast Guard’s response to Hurricane Sandy, Commander Eldridge was the Operations Section Chief for the Pollution Incident Command Post, overseeing the execution of response activities.
From 2014 to 2016, Commander Eldridge was a team lead for the Financial Management and Procurement Services (FMPS) Modernization initiative where he consolidated all financial, procurement and property management activities of 13 major commands into a centralized support model.
Most recently, Commander Eldridge reported to the Community Services Command as the Executive Officer of the Coast Guard's Community Services Command in June of 2016. In this role, he is responsible for the leadership and operations of the Coast Guard Exchange (CGX) and the Coast Guard's Morale, Well-Being, and Recreation (MWR) programs. CGX is a non-appropriated fund instrumentality that provides centralized management for 64 CGX stores, 40 satellite CGX locations, and all vending and concession services. CGX employs over 800 employees and has average annual sales in excess of $150M, providing an estimated $30M in savings to military members and families. Coast Guard MWR programs are responsible for providing community and recreational programs, activities, and services to Coast Guard members, dependents, and other eligible patrons around the world, contributing to the mission readiness and retention of Service personnel.
In 2000, he married Rachel Norton of St. Louis, Missouri who recently retired as Coast Guard aviator. They have two children, Sydney and Jackson.