April 8, 2020 —
Yes. CGCYBER and the C4ITSC are working on several initiatives to establish network bandwidth and Remote Access capabilities to support the increased demand. However, if you aren’t able to log in, Outlook Web Access (OWA) is a good option. OWA has less capability than VDI or VPN, but will let you access your Coast Guard email, calendar, and tasks. To establish OWA for home use, you may need to return to your unit to access instructions, telework training, and CAC reader. For details, visit https://www.uscg.mil/Resources/CG-Web-Mail/.
Please keep in mind that there are multiple options to log on to the Coast Guard network. Please start with number one, and then add capacity as needed:
- Offline or “off-network” telework: No bandwidth demand.
- BlackBerry (if assigned): Low bandwidth demand.
- Outlook Web Access (OWA): Low-Medium bandwidth demand. Minimize sending of large file attachments.
- CG Portal: Low-Medium bandwidth demand.
- Virtual Private Network (VPN): Medium-High bandwidth demand. New AnyConnect VPN software was loaded to most government laptops that were connected to the network prior to 15 March.
- Virtual Desktop Interface (VDI): Highest bandwidth demand.
- If you need assistance, contact CG FIXIT.