U. S. Coast Guard Pay & Personnel Center

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Direct-Access Maintenance Availability

Begin date/time: 29 March 2019/1200 (EST)

End date/time: 01 April 2019/0600 (EST)

Reason: Direct-Access will not be available during this period in order to perform a software upgrade. Part of this upgrade will be a change in the color scheme. Note that previously produced user guides and tutorials remain applicable following the upgrade only the color scheme has changed. 

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200


(785) 339-3780




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Pay & Personnel News Updates from our Branches

Training Opportunity: SGLI Program Overview - March 28th


An Overview of the SGLI Program is being offered to all branches of service on Thursday, March 28th at 2 PM. Eastern. The training will be done by phone, so no travel is involved.

Who Should Attend?

The session is designed for Branch of Service Casualty Officers, clerks and human resource staff who are new to their roles. You are welcome to invite others who you think might benefit.

What will it cover?

Here are the topics we'll cover:

  • Program History
  • Servicemembers’ Group Life Insurance (SGLI)
  • Family Servicemembers’ Group Life Insurance (FSGLI)
  • Accelerated Benefit Option (ABO)
  • Servicemembers’ Group Life Insurance Traumatic Injury Protection Program (TSGLI)
  • Veterans' Group Life Insurance (VGLI)
  • Payment Options
  • Q&A

When and How to Register

Date: Thursday, March 28th

Time: 2:00 - 3:00 PM Eastern Time

Registration: Email Bernadette Striano at Bernadette.Striano@prudential.com by Tuesday, March 26th.

The training material and dial in information will be provided to all registered participants by Wednesday, March 27th.

If you have additional questions about this training, please contact Bernadette Striano.

Thank you