USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Feedback button
Report broken links
or other website
issues here

Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

EXTENDED ACTIVE DUTY (EAD) AND INTEGRATION OPPORTUNITIES FOR RESERVE MEMBERS APPROACHING OR BEYOND 16 YEARS OF ACCUMULATED ACTIVE DUTY SERVICE

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Oct. 4, 2023 —

R 041341Z OCT 23 MID120000508148U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGRSV
BT
UNCLAS
ALCGRSV 058/23
SUBJ: EXTENDED ACTIVE DUTY (EAD) AND INTEGRATION OPPORTUNITIES FOR RESERVE
MEMBERS APPROACHING OR BEYOND 16 YEARS OF ACCUMULATED ACTIVE DUTY SERVICE
A. Military Assignments and Authorized Absences, COMDTINST M1000.8 (series)
B. Reserve Policy Manual, COMDTINST M1001.28 (series)
C. DCMS-DPR memo 1001 of 21 September 2023
1. To help mitigate current enlisted workforce shortages in critical
ratings, RPM will exercise leniency in approving waivers to allow reserve
enlisted members to enter EAD contracts or integrate into the Regular
Component of the Coast Guard and later attain regular retirement.
2. PSC RPM encourages reserve personnel in the pay grades of E4-E6 who are
approaching or beyond 16 years of accumulated active duty service to apply.
3. The CG PSC-EPM’s EAD process is found at EPM-1 - Process Summary –
Extended Active Duty (EAD).pdf - All Documents (sharepoint-mil.us).
Email complete applications to
HQS-SMB-CGPSC-EPM-1-CAREER-RETENTIONS@USCG.MIL.
4. For integration, contact your local recruiting office, which can be
found at Home | United States Coast Guard (gocoastguard.com).
Also see EPM-1 - Process Summary - Integration.pdf - All Documents
(sharepoint-mil.us).
Integration will be based on the current Open Rate List.
5. CG PSC-RPM POC for this message is LT Corinthia Cortez, email
Corinthia.T.Cortez@uscg.mil, phone 202-795-6512. Send questions
for CG PSC-EPM to HQS-SMB-CGPSC-EPM-1-CAREER-RETENTIONS@USCG.MIL.
6. CAPT T. E. Fryar, Chief, CG PSC-RPM, sends.
7. Internet release authorized.
BT