PPC Logo

USCG Pay & Personnel Center             

ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS (DA)

At 0600 EST, Wednesday, December 18, 2024, availability to DA will be limited to only those users performing tasks associated with 2025 payroll and regulatory changes. DA will be reactivated at 0600 EST, Friday, January 3, 2025. This limited availability is necessary to prevent the submission of self-service, unit P&A and SPO transactions that could potentially conflict with legislative and regulatory changes. Limited availability to DA impacts all active duty, reservists, retirees, annuitants, and civilian supervisors of military members. During this timeframe, access to self-service in DA for all users will be unavailable. This means no login access, including no ability to submit absence requests, no processing of pay or separation transactions and no processing of orders to include Reserve IDT, ADT, etc.

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected.  Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update. 

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests.  Please allow 5 days upon submission for response. 

Guide: Passwords and Set up/Update Security Questions

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system.  Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs.  We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs.  The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

PPC Page Menu
Contact Us

Customer Service Feedback

How are we doing?

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager 

Feedback button

Pay & Personnel News Updates from our Branches

ALCGRSV 070/23 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 1-24

PRINT  |  E-MAIL

ALCGRSV 070/23
SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 1-24
A. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)
B. Reserve Policy Manual, COMDTINST M1001.28 (series)
C. Body Composition Standards Program, COMDTINST 1020.8 (series)
1. The following personnel may be advanced to the rating/paygrade indicated
effective 1 January 2024 provided the requirements of Refs A-C are met:
Rank  Name                    DEPTID  SPOID
AMT1  Fernando Gamboa         047617  042632
AMT1  Casey Hare              002418  002420
AMT2  Forrest Coltham         000554  046604
AMT2  Caleb Mccoy             000554  046604
AMT2  Nicholas Reed           047617  042632
BMC   Marc Slagle             000402  038079
BMC   Gary Kovack             000367  045431
BMC   Justin Rohrbacher       000196  042191
BMC   Phillip Heinlein        006828  046017
BMC   Zachary Ogden           038652  042191
BMC   Jordan Wagstaff         006394  042822
BMC   Jeffrey Rismiller       038622  046734
BMC   Sean Delplato           000007  045431
BMC   Alexander Rau           000352  045431
BMC   Omar Castro             000445  041675
BMC   Kevin Zondervan         000158  042599
BMC   Joseph Dambrosio        000449  045431
BMC   David Reckart           000249  042311
BM1   Keith Bassolino         000353  002667
BM1   Alec Bosley             048900  042312
BM1   Thomas Battaglia        000212  042191
BM1   Gary Guido              000619  046017
BM1   Joshua Chase            000629  042256
BM1   Austin Sommer           038632  041675
BM1   Charles Hartman         038632  041675
BM1   Michael Jones           038632  041675
BM2   Alan Jageman            038652  042191
BM2   Noah Misiak             000697  042191
BM2   Garrett Dierkhising     000388  045431
BM2   Joshua Mcdermott        038632  041675
BM2   Bradley Potter          038662  042632
BM2   Ryan Bautista           038662  042632
BM2   Cameron Champaigne      038642  042311
ETC   William Holmes          002817  010093
ET1   Aldo Radovic            004546  045431
ET1   Andrew Miller           004539  046017
GM2   Austin Dodd             007498  041675
GM2   Blake Armer             007607  046604
GM2   Frank Pristera          007648  002667
HS1   Billy Stroud            007730  042312
ITC   Jesse Luke              004519  042632
MEC   David Goins             006828  046017
MEC   Darryl Evans            007220  042632
MEC   Robert Frenier          004689  042822
ME1   Elisabeth Washington    006828  046017
ME1   Patrick Knuth           000678  045431
ME1   Christopher Waller      007542  046604
ME1   Alexander Dagostino     008480  045431
ME1   Lara Babin              007727  042311
ME1   Nicholas Montemayor     007503  041675
ME1   Yaacov Beilin           007280  045431
ME1   Gregory Lepre           007280  045431
ME1   Thomas Byrnes           038653  042191
ME1   Daniel Boyar            038612  045431
ME1   Matthew Shattuck        007503  041675
ME1   Howard Lacroix          038663  042632
ME2   Gavin Alder             038673  042599
ME2   Dale Julius Gapusan     007236  042256
ME2   Colin Itzko             038673  042599
ME2   Paul Garcia             007220  042632
ME2   Joseph Closser          038653  042191
ME2   Louis Hebert            038653  042191
ME2   Matthew Ferreira        007341  042632
MKC   Eric Kasheta            000706  046604
MK1   Mark Harding            000190  042191
MK1   Gregory Domaleski       038626  046734
MK1   Robert Alther           009498  042822
MK2   Katherine White         048130  042632
MK2   Brandon Steffen         000281  041675
MK2   Spencer Mayfield        007368  002420
MK2   Curtis Gionet           038632  041675
MK2   Elizabeth Jones         038646  042311
MK2   Sean Larranaga          000629  042256
MK2   Andrew Runk             038662  042632
MK2   Joshua Say              038682  038079
MK2   Randy Dollar            038632  041675
MK2   Bryon Rocha             007418  049628
MK2   Justin Lee              044220  038079
MK2   Milton Verdi Rivera     048159  041675
MK2   Vincent Romano          000353  002667
MK2   Jackson Mceachin        038622  046734
MK2   Dante Dilallo           038676  042599
MK2   Timothy Reilly          000367  045431
MK2   Sean Markell            038611  045431
MK2   Jordan Hall             006942  045431
MK2   John Mcfarland          000286  046604
MK2   Xavier Fernandez        000011  041675
MK2   Alicia Boles            038646  042311
MK2   Bennett Falvo           048899  042312
MK2   Chandler Merrell        038363  046604
MK2   Bailey Conrad           000203  042191
MK2   Glenn Ogo               048323  049628
MK2   Brandon Jones           038642  042311
MK2   Todd Williams           038622  046734
OS1   Christina Smith         007361  002420
OS2   Christopher Cabral      038634  041675
OS2   Sidney Cooper           042818  042822
PA2   Andrew Tompkins         049357  045431
SKC   Stanley Fung            042586  042599
SK1   Cody Bowers             038220  042030
SK1   Max Gonzalez-Otero      048214  041675
SK1   Alexus Hardy            048355  042822
SK2   William Gillespie       007318  006420
YNC   Jeremy Hood             042805  045431
YN2   Jeffrey Rosado          007496  041675
2. The Commanding Officer's (COs) recommendation for advancement (Ready)
must be maintained for the period from recommendation to advancement. In
addition, E-7, E-8, and E-9 candidates must not have an unsatisfactory
conduct mark on an enlisted evaluation for 24 months prior to the terminal
eligibility date. Personnel failing to maintain the CO's recommendation
(Ready) for this period shall be invalidated from the Reserve Service Wide
Exam (RSWE) and Reserve Master Chief Advancement Panel (R-MCAP) in which
they participated. Personnel who have been invalidated must be recommended
and qualify again through a new RSWE or R-MCAP competition.
3. COs shall immediately notify those members eligible for advancement and
take the appropriate administrative action. COs may withhold or cancel
advancements of ineligible personnel IAW Ref B and Art. 3.A.1 of Ref C.
When an advancement is withheld or cancelled, the COs shall immediately
notify Pay & Personnel Center (ADV) by email via AOIX at CMD-SMB-CG-PPC
and info CMD-SMB-CG-PSC. Please note C2OIX does not transfer to AOIX.
4. Per Article 3.A.10 of Ref A, personnel in certain ratings must meet
security clearance requirements for advancement.
5. COs shall ensure personnel advancing to pay grades E-7 thru E-9
obligate required service prior to advancement per Article 3.A.21.c
of Ref A.
6. The rank order number for each individual identified for advancement in
the ERAA is no longer indicated. The RSWE Advancement Eligibility List
containing the original rank order number may be found at the Pay and
Personnel Center (PPC) SharePoint site: https://uscg.sharepoint-mil.us/
sites/ppc/SitePages/PPC%20Advancements%20Service%20Validation%20and%
20Data%20Corrections.aspx but is subject to change. This ERAA, to include
unit designations, will be made available at the above PPC SharePoint
site.
7. Upon approved advancement, members are authorized to update their
rank as it appears in the Global Address List (GAL) from the Self-Service
portal at https://edms.uscg.mil/SelfService. This can be done as a
standard user without requiring admin-privileges. Rank updates do not
require a call to CGFIXIT or submission of a CGFIXIT Ticket. A self-help
tech-tip guide on how to update your rank in the GAL may be found at the
following SharePoint site: https://uscg.sharepoint-mil.us/sites/
C5IKnowledge/UserTechTips/SitePages/How-to-change-your-rank-in.aspx.
8. POCs for this message are CWO3 Arnold Z. Uhrina, email:
Arnold.Z.Uhrina@uscg.mil, phone: 202-795-6514 or YNC Jeffree C. Craigwell,
email: Jeffree.C.Craigwell@uscg.mil, phone: 202-795-6500.
9. CAPT T. E. Fryar, Chief, CG PSC-RPM, sends.
10. Internet release authorized.