USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown. You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly. Contact information for major payees of allotments are provided below.

NEW TRICARE WEST REGION
- TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
- TriWest is accessible at tricare.mil/west Phone# 888-874-9378
- HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
NEW TRICARE EAST REGION
- Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025? To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office. Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCOAST 045/25SSIC 4600 SUBJ: MLINQS PCS TRAVEL SYSTEM IMPLEMENTATION COMPLETE

PRINT | E-MAIL

Feb. 3, 2025 —

R 031830Z FEB 25 MID120001720075U
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 045/25
SSIC 4600
SUBJ: MLINQS PCS TRAVEL SYSTEM IMPLEMENTATION COMPLETE
A.COMCOGARD PSC WASHINGTON DC 261756Z JUL 23/ALCGPSC 089/23
1.Effective 21 January 2025, MOVELINQS (mLINQS) shall be used to process all PCS travel. The final implementation is complete and mLINQS is now fully integrated with Direct Access and FSMS, allowing it to be the sole travel management system for PCS from start to finish. Yeomen no longer need to perform the manual workaround that was in use with ETS. This will reduce workloads on our YNs and speedup the overall process.
2.For the average member executing PCS orders, the process will not change greatly; travelers will continue to work with their unit's Admin office to create PCS authorizations. However, once the PCS is complete, members will be able to use the new Employee Portal in mLINQS to complete PCS travel vouchers.
3.mLINQS will continue to evolve to meet our workforce needs. Later in 2025, mLINQS will add functionality enabling travelers to make PCS travel reservations directly within the system.
4.PPC sponsored multiple mLINQS training seminars throughout 2024.Links to these training sessions can be found on PPC's SharePoint site, and will enable members to better navigate the Coast Guard's new PCS travel system.
5.For mLINQS news, updates, and training resources, visit PPC's mLINQS travel webpage and SharePoint site at PPC's mLINQS travel page and PPC SharePoint page:(Copy and Paste URL Below into Browser) https://www.dcms.uscg.mil/ppc/travel/
6.Questions about these opportunities may be directed to LCDR Daris Pruter at Daris.L.Pruter@USCG.MIL.
7.CAPT Ryan P. Matson, Acting Assistant Commandant for Military Personnel (CG-1M), sends.
8.Internet release is authorized.