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USCG Pay & Personnel Center             

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.
 

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


PPC Web Content Manager 

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ALCOAST 088/25 SSIC 4050 SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)

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R 251510Z FEB 25 MID180001627471U
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 088/25
SSIC 4050
SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)
IN ACCORDANCE WITH THE HYDE AMEMDMENT
A. Executive Order, Enforcing the Hyde Amendment of 24 January 2025
B. PDTATAC Memo of 29 January 2025, UTD for MAP 04‐25(S), Removing
Travel for Non‐Covered Reproductive Health Care Services
C. PDTATAC Memo of 04 February 2025, UTD for MAP 08‐25(I),
Reestablish Travel for Non‐Covered Assisted Reproductive Technology
(ART)
D. The Joint Travel Regulations (JTR)
1. As directed in REFs (A), (B) and (C), this ALCOAST announces a
change to REF (D).
2. REFs (A) and (B) removed authority for all travel for Non‐Covered
Reproductive Health Care from REF (D) to include all associated
definitions and acronyms. REF (B) was subsequently updated by
REF (C).
3. REF (C) changed Par. 033013 and Appendix A of REF (D),
reestablishing the authority to travel for Non‐Covered ART. This
authority is effective immediately.
4. This change will be published in the next revision to REF (D).
The current version of the JTR can be found here:
(Copy and Paste URL Below into Browser)
https://www.travel.dod.mil/Policy‐Regulations/Joint‐Travel‐
Regulations/
5. JTR changes are located on Defense Travel Management Office's
(DTMO) website at:
(Copy and Paste URL Below into Browser)
https://www.travel.dod.mil/Policy‐Regulations/Joint‐Travel‐
Regulations/Changes/
6. To request travel for Non‐Covered ART, Service members should
Visit (CAC required):
(Copy and Paste URL Below into Browser)
https://uscg.sharepoint‐mil.us/sites/psc spo/FS/Emergency%20Leave
%20and%20Travel/Forms/AllItems.aspx
7. COMDT (CG‐1M12) Travel & Transportation Policy team can be
reached by email at: SMB‐COMDT‐TravelTransportationPolicy@USCG.MIL
8. Mr. Gary C. Rasicot, Deputy for Personnel Readiness (DCMS‐DPR),
sends.
9. Internet release is authorized.