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KNOWN ISSUE in mLINQS

There is currently a known issue in mLINQS FSC is working on.  The error is being caused when an amendment is done in mLINQ that removes the expense lines that had a payment processed against it for an advance and another amendment is processed to add the expenses back in. This action creates duplicate lines in FSMS and produces a “fetch error” as FSMS does not know how to process against the multiple lines due to a payment being tied to one. There is currently a SNOW ticket open at FSC Tier 3/FSMS.

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts, please submit a PPC ticket for these members so that the issues can be fixed individually. A system wide fix is still trying to be worked. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 3-5 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

With the ongoing issue in E2 that prevents new user accounts from being created, if any of the impacted members have had to call the TMC to make reservations without a TMC profile, please submit a PPC Customer Care Ticket including the following information below. PPC is working with E2 programmers/contractors to track this issue as well as reduce the TMC fees for those impacted due to the systematic issue.

Member Name, Rank, and EMPLID:

Reservation Confirmation Code:

Travel Dates:

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
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Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


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PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


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ALCOAST 150/25 SUBJ: INCENTIVIZING THE OFFICER IN CHARGE (OIC) BOARD CANDIDATE PARTICIPATION FOR THE ACTIVE DUTY BOATSWAIN MATE (BM) RATING - BM1 AND BMC

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R 281945Z MAR 25 MID120001823633U
FM COMDT COGARD WASHINGTON DC TO ALCOAST
BT UNCLAS
ALCOAST 150/25 SSIC 1220
SUBJ: INCENTIVIZING THE OFFICER IN CHARGE (OIC) BOARD CANDIDATE PARTICIPATION FOR THE ACTIVE DUTY 
BOATSWAIN MATE (BM)
RATING - BM1 AND BMC
A. Military Assignments and Authorized Absences, COMDTINST 1000.8A
B. Officer In Charge Review Board, COMDTINST 1410.3
C. Enlistments, Evaluations, and Advancements, COMDTINST 1000.2C
1. This ALCOAST announces a temporary incentive for Active Duty Boatswain's Mates (BM) to earn 
Officer in Charge (OIC) certification. Those with OIC certificates will receive twenty
(20) Servicewide points for the 2026 and 2027 BM Servicewide Exam (SWE). This is considered a beta 
test impacting the 2026 and 2027 OIC Boards. This beta test impacts REFs (A) through (C) and is 
intended to reinforce the importance of OIC Board Candidate participation and expectations for BM1s 
and BMCs.
2. The BM rating is unique. A BM has the opportunity to serve as an OIC at one of 251 Coast Guard 
stations, aids to navigation teams, and cutters throughout all nine districts. Unfortunately, a 
steady decline in OIC Review Board candidates has led to a significant increase in difficulty 
filling OIC and other senior enlisted
assignment vacancies. In Assignment Year (AY) 2025 there were 28 OIC and senior BM assignments 
unfilled after the slate was completed.
It is the Service expectation for BMs to aspire to hold OIC command positions and to participate in 
the OIC Review Board process as a necessary step.
3. Effective only for the 2026 and 2027 Active Duty SWEs and AYs 2027 and 2028, all BM1s 
participating in the BMC SWE who hold at least one OIC certification described in REF (B) will 
receive 20 additional SWE incentive points. These points shall be entered into Direct Access via 
the incentive points module by unit administrative personnel. All entries must be dated on or after 
1MAY2025 and entered prior to the PDE correction deadline.
4. This beta test will not prevent BM1s without OIC certifications
from advancing to BMC, however, their placement on the advancement list may be below those BM1s who 
hold an OIC certification.
5. This policy does not apply to Reserve members and does not impact Reserve SWEs or Reserve 
assignments.
6. Upon conclusion of AY2028, COMDT (CG-1M) will evaluate the efficacy of this beta test and 
determine whether a permanent policy change is warranted.
7. All eligible BMs that have earned a recommendation to participate in the OIC Review Boards are 
highly encouraged to pursue
this career-defining certification.
8. The BM Rating Force Master Chief (RFMC) is the POC for all questions pertaining to OIC 
certification and this beta test at: Grant.D.Heffner@uscg.mil
9. Policy questions or changes may be directed to Office of Military Personnel Policy COMDT (CG-1M1) at:
HQS-PolicyandStandards@uscg.mil.
10. This message will be cancelled on 27 MAR 2026.
11. CAPT R.P. Matson, Acting Assistant Commandant for Military Personnel (CG-1M), sends.
12. Internet release is authorized.