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USCG Pay & Personnel Center             

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.
 

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


PPC Web Content Manager 

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ALCOAST 184/25 SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS-UPDATE 1

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R 141855Z APR 25 MID120001852525U
FM COMDT COGARD WASHINGTON DC TO ALCOAST
BT UNCLAS
ALCOAST 184/25 SSIC 1570
SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS
- UPDATE 1
A. COMDT COGARD WASHINGTON DC 251755Z SEP 24/ALCOAST 375/24
B. COMDT COGARD WASHINGTON DC 251750Z SEP 24/ALCOAST 374/24
1. This message announces important updates to the FY25 Reserve active duty and inactive duty 
scheduling deadlines and waiver requirements outlined in REFs (A) and (B) to maximize use of 
available funds.
2. ACTIVE DUTY FOR TRAINING (ADT):
a. The deadline in paragraph 9.b. of REF (A) for members to request ADT orders in Direct Access is 
changed to 31 May 2025. Late requests are subject to the approval of District (dxr)/PAC-13 and 
COMDT (CG-R82), and are subject to funds availability.
b. The deadline in paragraph 9.c. of REF (A) for Districts (dxr) to authorize and obligate funding 
for all ADT orders beginning in FY25 is changed to 20 June 2025.
c. For the purpose of the ADT deadlines above, ADT includes
Active Duty for Training - Annual Training (ADT-AT) and Active Duty for Training - Other Training 
Duty (ADT-OTD).
d. Every effort shall be made to obligate funding for Initial Active Duty for Training (IADT) by 
the 20 June 2025 deadline. IADT orders beginning on or after the deadline shall be authorized as 
soon as practical.
3. INACTIVE DUTY:
a. The deadline in paragraph 12.b. of REF (B) for members to schedule all types of inactive duty in 
Direct Access is changed to 31 May 2025.
b. To maximize scheduling flexibility, paid drills should be scheduled directly by the member and 
must remain in a pending status (i.e. scheduled but not approved by a supervisor) to enable members 
to edit (i.e., reschedule) drill dates without requiring a drill waiver.
c. For the purpose of the inactive duty deadline above, inactive duty includes Inactive Duty 
Training (IDT), Readiness Management
Periods (RMP), Additional Training Periods (ATP), Additional Flying and Flight Training Periods 
(AFTP), and Funeral Honors Duty (FHD).
4. INACTIVE DUTY WAIVERS: Waiver requests outlined in paragraph 14.b of REF (B) should not be 
expected, but will be considered with
final approval based on funds availability at the time the request is received by COMDT (CG-R82).
5. All other requirements and responsibilities in REFs (A) and (B) are not changed by this update 
and remain in effect.
6. Shifting the scheduling deadlines one month earlier allows
COMDT (CG-R82) to more accurately estimate the total costs required in FY25, which will maximize 
available drills with available
funding.

7. District (dxr)/LANT-1/PAC-1/LOG-1 POCs responsible for managing the administration of this 
ALCOAST across their areas of
responsibility are:
a. LANT-1: CDR Eric Meaders, Eric.L.Meaders@uscg.mil
b. PAC-1: Mr. Mike Wampler, Michael.W.Wampler2@uscg.mil
c. PAC-13: CDR Todd Smith, Todd.P.Smith@uscg.mil
d. LOG-1: LCDR Ingrid Gonzalez, Ingrid.A.Gonzalez@uscg.mil
e. D1 (dxr): CDR Veronica McCusker, Veronica.L.Mccusker@uscg.mil
f. D5 (dxr): CDR Baron Rickenbaker, Baron.Z.Rickenbaker@uscg.mil
g. D7 (dxr): CAPT Greg Peck, Gregory.W.Peck@uscg.mil
h. D8 (dxr): CDR Andrew Brennecke, Andrew.P.Brennecke@uscg.mil
i. D9 (dxr): LCDR Brandon Garofalo, Brandon.P.Garofalo@uscg.mil
j. D11 (dxr): CDR Victoria Taylor-Davis,
Victoria.L.Taylor-Davies@uscg.mil
k. D13 (dxr): CDR Karen Hewes, Karen.L.Hewes@uscg.mil
l. D14 (dxr): LCDR Edward Sandlin, Edward.L.Sandlin@uscg.mil
m. D17 (dxr): LCDR David Holden, David.W.Holden@uscg.mil
8. COMDT (CG-R82) POC: CDR Jarod Ross, Jarod.M.Ross@uscg.mil.
9. RADM Tiffany Danko, Assistant Commandant of Reserve (CG-R), sends.
10. Internet release is authorized.