USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

KNOWN ISSUE in mLINQS

There is currently a known issue in mLINQS FSC is working on. The error is being caused when an amendment is done in mLINQ that removes the expense lines that had a payment processed against it for an advance and another amendment is processed to add the expenses back in. This action creates duplicate lines in FSMS and produces a “fetch error” as FSMS does not know how to process against the multiple lines due to a payment being tied to one. There is currently a SNOW ticket open at FSC Tier 3/FSMS.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCOAST 186/25 SUBJ: UPDATE TO 2025 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA)

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April 15, 2025 —

R 151650Z APR 25 MID120001867459U
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 186/25
SSIC 11101
SUBJ: UPDATE TO 2025 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA)
A. ALCGPSC 048/25
B. Critical Housing Areas (CHA), COMDTINST 11101.15C
1. This ALCOAST announces a change to REF (A). This change is
intended to leverage Coast Guard housing authorities to improve
housing options for members assigned to locations with limited
availability of private sector rental housing. Effective
immediately, in addition to the locations designated as CHAs by
REF (A) the following locations are also designated CHAs
for accompanied and unaccompanied personnel:
a. Baton Rouge, LA (MHA LA114)
b. Dulac, LA (MHA LA326)
c. Lafayette, LA (MHA LA118)
d. Sabine Pass/Port Arthur, TX (MHA TX273)
2. IAW paragraph 16 of REF (B), members with dependents issued
permanent change of station (PCS) orders to a CHA designated unit,
or a unit located in a CHA designated MHA, and who are not
relocating their dependents to that unit, may submit a
Housing Allowance Protection Worksheet (CG-2025A) to CG
PSC-PSD-fs requesting housing allowances based on a location
other than their new Permanent Duty Station (PDS). Members
authorized a housing allowance based on the payment of child
support are not eligible to submit a CG-2025A under the CHA
policy. Unaccompanied members may submit the CG-2025A to
CG PSC-PSD-fs requesting housing allowances based on a
location other than their new PDS.
3. Members requesting Housing Allowance Protection should complete
the CG-2025A, submit it to their command for endorsement, and
ensure it is e-mailed to HQS-SMB-CGPSC-PSDFS-BAH@uscg.mil. If the
member's CG-2025A is approved, CG PSC-PSD-fs will issue an approval
e-mail to the member and copy the applicable SPO for Direct Access
processing on the applicable effective date.
4. We remain committed to seeking innovative ways to leverage our
housing authorities to best serve our members. This update enhances
housing flexibility for members assigned to CHAs.
5. For policy questions contact COMDT (CG-1M2) at
HQS-SMB-CG-Housing@uscg.mil.
6. CAPT M. M. Roebuck, Acting Assistant Commandant for Military
Personnel (CG-1M), sends.
7. Internet release is authorized.