USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown. You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly. Contact information for major payees of allotments are provided below.

NEW TRICARE WEST REGION
- TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
- TriWest is accessible at tricare.mil/west Phone# 888-874-9378
- HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
NEW TRICARE EAST REGION
- Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025? To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office. Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Customer Service Feedback

PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGENL 038/25 SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION

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May 6, 2025 —

R 052113Z MAY 25 MID320000861175U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 038/25
SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION
A. ALCGENL 037/25: ENLISTED PERSONNEL MANAGEMENT ASSIGNMENT YEAR 2026 KICK OFF
1. In accordance with Reference (A), EPM-2 is soliciting for units interested in receiving
assignment and career development presentations in preparation for Assignment Year (AY)
2026.
2. EPM-2 Assignment Officers (AOs), Central Assignment Coordinators (CACs) and EPM-4
Enlisted Career Advisors (ECAs) are available to deliver personnel management overview
presentations, assignment counseling and career counseling.
3. Commands requesting an onsite Roadshow or Microsoft Teams webinar should email SMBCOMDT-CGPSC-EPM-2-Roadshows@uscg.mil NLT 06 Jun 2025. Requests must include:
A. Command point of contact:
B. Names of units(s) expected to attend (if submitting a consolidated request):
C. Estimated number of participants:
D. Preferred and alternate dates for presentation:
E. Preferred number of days of presentations:
F. Preferred AO rating(s)/CAC(s)/ECA(s):
G. Number of AO(s)/CAC(s)/ECA(s) willing to fund:
4. At a minimum, if a member is tour complete or intends to take the Service Wide
Examination, they should attend this informative presentation. EPM-2 highly encourages
commands to maximize attendance at these invaluable opportunities in support of the
enlisted workforce.
5. A wide array of topics will be covered, including enlisted assignments, transfer requests,
career progression, separations, and Advance to Position. These presentations are not rating
specific and benefit all enlisted personnel and supervisors of enlisted personnel regardless of
rating or tour completion date.
6. Commands/members interested in identifying an onsite Roadshow in their area or Microsoft
Teams webinar can access the SharePoint site roadshow calendar to view availability located
at PSC EPM-2 Roadshow Calendar Assistant - Calendar (sharepoint-mil.us).
7. Roadshow Coordinator: LT J. Loewenstein, (202) 795-6616 or at
SMB-COMDT-CGPSC-EPM-2-Roadshows@uscg.mil.
8. CDR J. McCarron, Branch Chief, PSC-EPM-2, sends.
9. Internet release is authorized.