PPC Logo

USCG Pay & Personnel Center             

FSMS Month End Outage and mLINQ Impact 


FSMS Month End Processes will begin at 1200 (EST) on Thursday, July 31 and run through 0001 (EST) Friday, August 1st. During this time FSMS will be down and nothing will be received for processing. Any documents that are stamped during this time will likely receive a FSMS Rejected error due to the outage. Please refrain from stamping/approving documents during the scheduled timeframe. If you do receive that error, you will need to re-stamp it after FSMS is back up on Friday before submitting a PPC ticket.

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

With the ongoing issue in E2 that prevents new user accounts from being created, if any of the impacted members have had to call the TMC to make reservations without a TMC profile, please submit a PPC Customer Care Ticket including the following information below. PPC is working with E2 programmers/contractors to track this issue as well as reduce the TMC fees for those impacted due to the systematic issue.

Member Name, Rank, and EMPLID:

Reservation Confirmation Code:

Travel Dates:

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

PPC Page Menu
Redirecting...
Contact Us

 

PPC Customer Service Feedback

 

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


PPC Web Content Manager 

Feedback button

ALCGENL 073/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS

PRINT  |  E-MAIL

R 301945Z JUL 25 MID180001890068U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 073/25
SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS
A. ALCGPSC 065/25 2025 MASTER CHIEF ADVANCEMENT PANEL RESULTS
B. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)
C. Military Assignments, COMDTINST M1000.8 (series)
1. Advancement cuts are based on forecasted losses and position reductions
during a specific period of eligibility and are designed primarily for
assignment officer planning purposes. CG Personnel Service Center-Enlisted
Personnel Management will revise these cut numbers as new loss data
impacting the enlisted workforce becomes available.
2. The information below provides the cutoff number (ADV sequence) and the
name of the member at the cutoff position for the respective rate from Ref A.
-------------------------------------------------------------------
Panel ADV Name Panel ADV Name
Rate Seq. Rate Seq.
-------------------------------------------------------------------
AETCM 3 Christopher Wood AMTCM 8 Charles Greenwood
-------------------------------------------------------------------
ASTCM 0 BMCM 1 Joshua McNeill
-------------------------------------------------------------------
CMSCM 2 Christopher Davey CSCM 0
-------------------------------------------------------------------
DCCM 1 David Sanchez DVCM 1 Matthew Kamalo
-------------------------------------------------------------------
EMCM 0 ETCM 2 Colin Ryan
-------------------------------------------------------------------
GMCM 4 Shaun Kiritz HSCM 1 Justin Stephen
-------------------------------------------------------------------
ISCM 0 ITCM 0
-------------------------------------------------------------------
MECM 0 MKCM 7 Bryon Kravchuck
-------------------------------------------------------------------
MSTCM 0 MUCM 0
-------------------------------------------------------------------
OSCM 3 Cody Rochus PACM 0
-------------------------------------------------------------------
SKCM 3 Justin Hinkle YNCM 4 Jessica Barbay
-------------------------------------------------------------------
3. Ref A is effective 01 January 2026 through 16 December 2026 for members 
who remain eligible. Members below the cutoffs are highly encouraged to 
remain eligible for the next MCAP.
4. Per Ref B, the CO's recommendation for advancement is
valid only for a specific MCAP year and must be renewed for each succeeding
MCAP. The CO's recommendation for advancement must be maintained for the
period from recommendation to advancement. Members failing to maintain the
CO's recommendation for this period shall be invalidated from the Master
Chief advancement eligibility list. Members who are invalidated must be
recommended and qualify again through a new MCAP competition.
5. COs shall ensure basic eligibility and rating specific advancement
requirements are maintained per Ref B. When removing members from the MCAP
advancement eligibility list due to not meeting these requirements, the CO
shall advise PPC (ADV) by e-mail at PPC-DG-CustomerCare(at)uscg.mil with CG 
PSC-EPM-1 as information addressee at HQS-SMB-CGPSC-EPM-1-
Advancements(at)uscg.mil. Additional guidance is available at 
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm1/Advancements/SitePages/Advancements.aspx.
6. Per Ref B, members newly above the cutoff for E-9 must complete the Senior
Enlisted Leadership Course (SELC) to be eligible for advancement to E-9 or at
minimum, must have submitted an Electronic Training Request to attend the
course. COMDT (CG-1D2) is the Program Manager for the enlisted leadership
continuum and the single point of contact for all SELC requests for waivers
from advancement policy and deferral of course attendance.
7. Members and commands are reminded that as outlined in Ref C, personnel
who compete for advancement must be prepared to be reassigned to fill
authorized positions at the next higher paygrade. Members who participated
for advancement and are at or above the published cutoffs should apply for
positions at the pay grade to which they will advance.
8. Fleet-Ups and Extensions:
a. AOs will continue to maximize fleet-up opportunities where possible in
accordance with Ref C. Fleet-ups are for members in non-command cadre
positions.
b. Members advancing from the SWE will be considered for extensions based on
the needs of the service. Command endorsements are required for all
extension requests.
c. Members who are transferred prior to tour completion will retain their
current assignment priority (AP).
9. CAPT J. W. Guyer, Chief, Enlisted Personnel Management Division, CG
Personnel Service Center, sends.
10. Internet release authorized.