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2019 Novel Coronavirus (COVID-19)

 
PPC Call Center Phone Contact Update

In observance of the Columbus Day holiday, our offices, including the Pay & Personnel Center’s Call Center, will be closed on  Monday, October 11, 2021. All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Travel Object Class Codes (OCCs) Additions and Updates

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ALCGFINANCE 039/19

R 261108Z SEP 19
FM COMDT COGARD WASHINGTON DC//CG-84//
TO ALCGFINANCE
BT
UNCLAS //N07000//
ALCGFINANCE 039/19
SUBJ: ESTABLISHMENT OF NEW TRAVEL OBJECT CLASS CODES (OCC) AND
UPDATES TO EXISTING OBJECT CLASS CODES RELATED TO TRAVEL.
A. Financial Resource Management Manual- Procedures, COMDTINST
M7100.4 (series)
B. U.S. Coast Guard Finance Center Standard Operating Procedures
(SOP) Manual, FINCENINST M7000.1 (series) Appendix F.
1. The Coast Guard Finance Center (FINCEN) has established and
added ten new travel OCC’s to the Accounting System tables to
meet existing financial reporting requirements. 
OCC 	DESCRIPTION
2101	CONUS	Operational Support for Training & Inspections
2111	OCONUS	Operational Support for Training & Inspections
2102	CONUS	Site Visit, Review & Evaluation Meeting
2112	OCONUS	Site Visit, Review & Evaluation Meeting
2105	CONUS	Industry Meeting Support
2115	OCONUS	Industry Meeting Support
2106	CONUS	Professional Certification Training
2116	OCONUS	Professional Certification Training
210B	CONUS	Conference Speaker
210Y	OCONUS	Conference Speaker
2. FINCEN has modified several travel OCC’s within the Accounting
System tables to clarify financial reporting requirements.
OCC	DESCRIPTION 
2108	CONUS	Emergency & Evacuation Travel
2118	OCONUS	Emergency & Evacuation Travel
2109	CONUS	Financial Management & Legal Support
2119	OCONUS	Financial Management & Legal Support
210C	CONUS	Conference Attendee
210Z	OCONUS	Conference Attendee
3. Use of these new and modified Object Class Codes is effective
immediately.
4. Questions regarding the establishment and modification of these
object class codes should be addressed to CDR Adam Koziatek,
(CG-832), 202-372-3585. For questions regarding financial policy,
please contact Ms. Wanda Francisco (CG-843), 202-372-3633.
5. Ms. Zoya Kaplan, Acting Chief, Office of Financial Reporting,
Policy, & Property (CG-84), sends.
6. Internet release is authorized.