Identification (ID) Cards
Personnel Support Department
The PSD Customer Service Center is chartered with issuing ID cards.
Personnel may schedule ID cards using the following: https://idco.dmdc.osd.mil/idco/locator
- Location: Administration Building, first floor
- Main Customer Service Center #: (206) 815-7393
Hours for Appointments
Note: Walk-Ins are only accepted for locked, broken, or lost ID cards.
*ALL OTHER APPOINTMENTS MUST BE SCHEDULED ONLINE: https://idco.dmdc.osd.mil/idco/locator
CLOSED on all Federal and National Holidays and for Command Sponsored Liberty.
All customers should bring two forms of current ID to an appointment, one of which must be a photo ID. The sponsor must be present for dependent ID cards.
Please see below for our most common eligible types of IDs-
Primary Photo Identification Can Include but is not limited to:
- U.S. Passport or Passport Card
- Driver's license or state-issued ID card with a photograph
- U.S. Military ID card, including Common Access Cards (CACs)
- Permanent Resident Card (Form I-551)
- Employment Authorization Document with a photograph (Form I-766)
Secondary identification can include but is not limited to:
- Social Security card (must be original, not laminated)
- Original or certified birth certificate with an official seal
- Voter's registration card
- U.S. Coast Guard Merchant Mariner card
- Certificate of U.S. citizenship or naturalization
Updating Addresses in DEERS
You can update your address in DEERS online through the milConnect website or the ID Card Office Online portal by logging in and selecting the "My Profile" or "Contact Info" section to make changes to your and your family's information. If your move impacts your TRICARE coverage, it is recommended to use the Beneficiary Web Enrollment (BWE) tool on the milConnect website to also update your plan and ensure eligibility for the correct benefits in your new location
Additionally, you can update your address/ records in DEERS by calling the DEERS Benefits Support Office: 1-800-538-9552
*Keeping your DEERS records current helps speed your TRICARE medical benefits.