Coast Guard Care Anywhere

Telehealth is the remote delivery of healthcare by a range of options, including but not limited to, landline communication services, cellular service and Internet. Telehealth expands access to care and  improves the patient experience by reducing the need to travel to Military Treatment Facilities (MTF’s) when remote support is available. To answer the service's needs and provide continuity of care for beneficiaries, the U.S. Coast Guard health services community requires a Health Information Portability and Accountability Act (HIPAA) Compliant Telehealth capability.

Town Hall Schedule

CG-11 D7 Town Hall event

in person canceled. Event to be rescheduled: virtual

CG-11 D8 Town Hall event

08-10 September

CG-11 D14 Town Hall event

30 September, 1430 EST: Virtual

CG-11 D17 Town Hall event


CG-11 D9 Town Hall event

25 August: Virtual CGCA Brief, 1000 EST

CG-11 D13 Town Hall event

14 August: in person award.

22 September: Virtual CGCA Brief, 1100EST

CG-11 TCCM Town Hall event

Week of 20 September


The Coast Guard Care Anywhere (CGCA) Telehealth platform was established in Fiscal Year 2020 through the contracting process in response to the National COVID-19 Pandemic Emergency. During this time, the Department of Health and Human Services (DHHS) issued a Notification of Enforcement Discretion for Telehealth Remote Communications during the COVID-19 Nationwide Public Health Emergency, dated March 17, 2020, which allowed health care providers to serve their patient community using every day communication technologies without HIPPA violation penalties. The USCG recognized the long-term need for a HIPAA compliant telehealth tool outside of the network (CGOne) to ensure our members have access to medical services.  CGCA has ensured resiliency within its health care delivery infrastructure by providing access to organic care within regional practices, isolated areas and areas with limited resources.

The Telehealth capability will address the immediate need to enhance the flexibility of Coast Guard providers and increase access to care during our nation’s response to the 2019 Novel Coronavirus Disease (COVID-19) Pandemic and after. Telehealth is a now solution that will permanently be integrated into the Coast Guard’s health care delivery model with CGCA as the current solution and ultimately MHS GENESIS Video Connect.


System Owner and Champion: CWO2 Erica Pasquier: ; (757) 282-8884

MHS Video Connect HSWL Support: CWO Jedidiah Johnson: ; (360) 949-8901