Normal Hours of Operation: Weekdays Mon-Friday 0730-1600 Closed for Lunch 1130-1300, Except Wednesdays where they are closed for Training. and we are Closed For Federal Holidays
Front Desk: 907-228-0320
Call the front Desk at the above phone number.
Check-Ins. Newly reported personnel need to check-in with our front desk to update their personal data in CHCS. They also need to check-in with United Healthcare Military and Veteransto update enrollment information for themselves and their dependents.
Check-Outs. PCS departing personnel need to insure that they inform HSWL and their Primary Care Manager of their departure and destination so that the health record can be forwarded accordingly. For personnel being released from active duty or retiring that desire to have their health record copies certified will need to provide the copies of the medical record to either the Front Desk Supervisor or the Clinic Supervisor for certification. We are not staffed to make copies of each departing member’s health record.
Walk-in TRICARE Service Centers are no longer provided. Please call the United Healthcare/TRICARE Customer Service Phone 1-877-988-9378 or visit them on-line at United Healthcare Military and Veterans .