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ID Card Office

The Base Elizabeth City ID Card Office issues all types of ID Cards including the Common Access Card (CAC), DEERS updates, and CAC PIN resets. The Base Elizabeth City DEERS, CAC, ID Card issuing site is located in the Base Command building #35. Parking is located behind the building.

Hours of Operation

Monday thru Friday 0800-1500 by appointment
Tuesday/Thursday 0800-1130 walk-ins available
Click here to make an Appointment!

Closed weekends, holidays, or as directed by the CO.

**Important Notice**

1. Number of customers seen daily will be determined by our staffing capabilities and may vary.
2. Unannounced office closures may occur without prior notice.

Please call 252-335-6228 to verify availability.

When open and available, no appts needed. Walk-ins are first come, first served.

RAPIDS/ID Card Location nearest you https://www.dmdc.osd.mil/rsl

To make an appointment https://rapids-appointments.dmdc.osd.mil/(X(1)S(5egt4xs2ifwyx02yuo401ij0))/appointment/building.aspx?BuildingId=707

Information to Obtain a CAC or ID Card

ATTENTION CUSTOMERS

Does your Driver’s License say “Not for Federal Identification” or something similar?
The DEERS Office cannot accept this as a form of identification.

Icon depicting acceptable documents  List of Acceptable Identification Documents

  1. To update your DEERS contact information call 1-800-538-9552-Option 3
  2. Update the following at RAPIDS ID Card Office Online with a CAC or your DS Log In
    • Complete an 1172-2
    • Update your contact information
    • Update a Family Members Contact Information
    • Add a Family Member
    • Update Your Email Address
    • Download Applications
    • Activate the PIV Authentication Certificates
    • Add PCC to UPN
  3. Active Duty and Reserve Members
    Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work e- mail address. The picture ID can not be expired. Be sure to print clearly your full internet e-mail address (not your did play name). (i.e. Im.a.Coastie@uscg.mil)
    • If you don't have a work e-mail account, you must obtain one from your parent command before a CAC card will be issued.
    • If you bring the wrong e-mail address you will have to return later to correct it.
    • Personal e-mail addresses (i.e., AOL accounts, etc., ) will not be accepted.
  4. Retirees
    Bring your current/expired government issued ID card and your retirement orders or DD Form 214.
  5. Dependents
    Documentation to bring - a marriage license; birth certificate; adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date.
    • To add dependents
      Dependents must have a DD-1172 signed by the sponsor or the sponsor must be present at the time the card is issued.  The sponsor brings in the marriage certificate or birth certificate/certificate of live birth.  A Social Security Card or other official Government document reflecting the SSN such as passport, driver's license, and letters from the SSA is required when verifying the SSN for enrolling or updating members or dependents in DEERS.
      NOTE:  A valid power of attorney is acceptable when the sponsor is not present to sign for a family member's DEERS enrollment. POA must indicate authorization for government documents/insurance purposes.
    • If already enrolled/renewing
      Dependents must have a DD-1172 signed by the sponsor or the sponsor must be present at the time the card is issued.  Also bring your current/expired dependent ID Card.  If the sponsor is unable to accompany their dependents, due to long term deployment (Greater than 90 days) contact the customer service desk at 686-4002.
      NOTE:  A valid power of attorney is acceptable when sponsor is not present to sign for a family member's ID card application. POA must indicate authorization for government documents/insurance purposes.  If you are a newlywed, have a newborn child, have adopted a child or have a dependent over 21 and under the age of 23 in college, you will need to provide the proper documentation.
  6. Civilian Employees
    NAF/GS/WG civilian employee's service records are sent to DEERS via an authorized data feed. We can no longer enter any information into DEERS for civilian employees.Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. If you are not in or updated in DEERS we cannot process your CAC. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERSenrollment at 1-800-538-9552 - Option 3 and ensure your end date is (unknown).
  7. Contractor Employees
    DoD's Contractor Verification System (CVS) is the only way that a contractor employee can obtain a CAC. Only contractors who have access to classified materials or access to Federal IT systems (with or without unescorted access to our facilities) will be inputted into CVS.
    Additional information regarding the system, including the list of the U. S. Coast Guard's CVS sites, user guides, policy, training information, and POCs can be found on this webpage http://www.uscg.mil/hq/cg-85/CVS/CVS.htm.
    Contractor employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552 - Option 3.