The Base Elizabeth City ID Card Office provides a full range of services, including issuance of all ID cards types, DEERS enrollments and updates, and CAC PIN resets.

The DEERS/ID Card facility is located on the first floor of Building 35. Parking is available behind the building for your convenience.

ID Card Office Hours

Appointment Hours

Monday, Tuesday & Thursday
0800-1400

Walk In Hours

Wednesday & Friday
0800-1500

Monday, Tuesday & Thursday
1400-1500

All walk-ins will be taken on a first come, first serve basis.

Active duty service members will take priority.

The last walk-in of the day will be taken at 1430.

Closed daily from 1100-1200 for lunch & all Federal holidays.

Appointments

Appointments can be made online at ID Card Office Online .

Unannounced office closures may occur without prior notice. In the event this happens, all efforts to notify cancellations of appointments will be made.

Please call the main BASE line at 206-815-7098 option 2 for any questions that cannot be answered via the below references.

Many routine DEERS associated tasks can now be completed online at ID Card Office Online

  • Update DEERS contact information for self & dependents
  • Complete an 1172-2
  • Renew ID cards online for eligible individuals

What Documents to Bring for Your Appointment?

Please visit Required Documents | TRICARE for required documents for your type of update.

Note: A valid Power of Attorney (POA) may be used if the sponsor cannot be present. The POA must specifically authorize actions related to DEERS updates.

Civilian Employees & Contractors

NAF/GS/WG civilian employee’s service records are sent to DEERS via authorized data feed. We can no longer enter any information into DEERS for civilian employees. Civilian employees must have their Civilian Personnel Office enter their information into DEERS. If you are not in or updated in DEERS, we cannot process your CAC. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552-Option 3 and ensure your end date is (unknown).

DOD’s Contractor Verification System (CVS) is the only way that a contractor employee can obtain a CAC. Only contractors who have access to classified materials or access to Federal IT systems, with or without unescorted access to our facilities, will be input into CVS.

Retired Civilian ID Card Termination

Effective February 17th, 2023 DoD has stopped issuing Civilian Retiree ID cards in accordance with Under Secretary of Defense for Personnel & Readiness.

Access to base installations is at the discretion of the installation commander. For BASE ELIZABETH CITY, that is limited to access of the gym and NAVY FEDERAL bank.

More information can be found at: