The Personnel & Administration Division is located in the Administration side of the Rittichier Building.  We provide a wide variety of services which are as follows:  Administrative services for Base Portsmouth and USPHS; Government Travel Charge Card; Mutual Assistance; DEERS, and ID Card


CWO Jessica Cramer

Personnel Services Division Officer

(757) 686-4116


  • Appointments are required.
  • Monday through Friday: 0730 to 1600
  • After hours contact the OOD at (757) 483-8540


Main Number   (757) 686-4002
 Fax (757) 686-4011

ID Cards:   (Click here for ID Card Information)

  • Base Portsmouth ID Card Office Services are by appointments only.
  • Monday through Friday - 0730 to 1530
  • 3rd Thursday evenings - 1600 to 1700
  • 3rd Saturday of each month  - 0900 to 1130
  • Appointments are scheduled in 30-minute increments to allow enough time to process CACs. Scheduling begins at 0730 with 1530 being the last appointment time of the day.  Appointments may be made up to 7 days in advance by calling the appointment line (757) 686-4002 or going online to



Debit Card Advances: J. P. Morgan Chase Debit Card issuances are By appointment only. Monday through Friday, 0900 to 1100 and 1300 to 1430.

  • If a member has a government charge card, they should get their advances at an ATM machine.  The J. P. Morgan Chase Debit Card program is to be used for paying advances to non-cardholders in emergency short notice travel.
  • If a member is not a government charge card holder, they will need to bring their original orders and the original typed SF1038.  The typed SF1038 should be signed by the member's unit in the case of TAD orders.  They will also need their ID card.