Customer Immersion Experiences

Event Date Session Location
Q2 - TBD CIE District 1
Q1 - Complete CIE District 5
Q2 - TBD CIE District 7
Q1 - TBD CIE District 8
Q1 - TBD CIE District 9
Q2 - TBD CIE District 9
Q1 - Complete CIE District 11
Q2 - TBD CIE District 13
Q2 - TBD CIE District 14
Q1 - TBD CIE District 17
Q1 - Complete CIE USCG Headquarters

Awareness Day

Event Date Session Location
Q4 - TBD AD District 1
Q4 - TBD AD District 5
Q4 - TBD AD District 7
Q4 - TBD AD District 8
Q4 - TBD AD District 9
Q4 - TBD AD District 11
Q4 - TBD AD District 13
Q4 - TBD AD District 14
Q4 - TBD AD District 17
Q4 - TBD AD USCG Headquarters

White Glove

Event Date Session Location
Q3 - TBD WG District 1
Q3 - TBD WG District 5
Q3 - TBD WG District 7
Q3 - TBD WG District 8
Q3 - TBD WG District 9
Q3 - TBD WG District 11
Q3 - TBD WG District 13
Q3 - TBD WG District 14
Q3 - TBD WG District 17
24 Feb 2020 WG USCG Headquarters

Azure Administrator

Event Date Session Location
Q1 - TBD AA

Detached 
Headquarters Units
Q2 - TBD AA

Detached 
Headquarters Units
Q3 - TBD AA

Detached 
Headquarters Units
Q4 - TBD AA

Detached 
Headquarters Units

Target Audience

Virtual Sessions​ - Every Wednesday
 

Virtual Sessions are a tool where members explore and discover hands-on with an interactive, virtual “sandbox” environment populated with data, files, personas, and Office 365 Solutions. By letting members experience and explore what is possible, a session helps members see how Office 365 is directly relevant to their daily operations.
 

Other Types of Sessions
 

- Customer Immersion Experiences (CIE): Focus on Office365 Champions (champions are members and IT professionals who are passionate about what they do, and are also excited to help their peers to learn more effective solutions).

- Azure Administrator (AA): Focus on Office365 Administrators, typically for Cyber operators.

- White Glove (WG): Focus on Executive Assistants and their support staff.

- Awareness Day (AD): Focus on CG communities with facilities large enough to host  a session, typically Area and District Offices.

District 1

 

  • Customer Immersion Experience (CIE) - Q2 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 5

 

  • Customer Immersion Experience (CIE) - Q1 (completed)
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 7

 

  • Customer Immersion Experience (CIE) - Q2 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 8

 

  • Customer Immersion Experience (CIE) - Q1 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD
  • Azure Administrator (AA) - Q1/Q2/Q3/Q4 dates TBD

District 9

 

  • Customer Immersion Experience (CIE) - Q1/Q2 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 11

 

  • Customer Immersion Experience (CIE) - Q1 (complete)
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 13

 

  • Customer Immersion Experience (CIE) - Q2 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 14

 

  • Customer Immersion Experience (CIE) - Q2 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

District 17

 

  • Customer Immersion Experience (CIE) - Q1 dates TBD
  • White Glove (WG) - Q3 dates TBD
  • Awareness Day (AD) - Q4 dates TBD

Headquarters

 

  • Customer Immersion Experience (CIE) - Q1 dates TBD
  • White Glove (WG) - 24 Feb 2020
  • Awareness Day (AD) - Q4 dates TBD
Office365 FAQs - What is O365?
Feb. 20, 2020 - Microsoft Office 365 (often called Microsoft 365 or Office 365) is a Web-based version of Microsoft's Office suite of enterprise applications.
Office365 FAQs - Why is the USCG moving to O365?
Feb. 20, 2020 - The Department of Defense and Department of Homeland Security mandated that all components shift their Enterprise to cloud-based Office services as part of a larger Cloud strategy.
Office365 FAQs - Why move to the cloud?
Feb. 20, 2020 - There are several reasons why investing in a cloud solution, also known as “software as a service” (SaaS), makes sense for federal government and military organizations like the Coast Guard.
More

Everything executive champions and stakeholders need to be Relevant with Office365:

Compass Blog Post - Coast Guard modernization and the cloud
All Hands Briefer featuring Office365 (CAC required)
2019 C4IT Annual Plan (CAC required)
C4IT News: The Circuit (CAC required)
AFCEA: The Cyber Edge on Office365 (external)
Frequently Asked Questions (CAC required)
 

ALCOAST 336/19 - OCT 2019 COAST GUARD-WIDE MIGRATION TO OFFICE 365

Everything end users and operators need to be Ready for Office365:

Help Design Office365 (CAC required)
Become an Office365 Pilot User (Email)
Sign Up for a Webinar (CAC required)
Help Desk Support (CAC required)

Online Training:
Email (CAC required)
Portal Online (CAC required)
Word, Excel, PowerPoint (CAC required)		                       Next Level Training:
Teams (CAC required)
Groups (CAC required)
PowerBI (CAC required)

Everything C4IT technicians Mission Support staff need to be Responsive to Office 365:

Admin Center (CAC required)
Teach the Teacher Support (CAC required)

Cloud Solutions Portal:
Office365