This book gets to the heart of why job misery is so detrimental to an organization – it damages employee engagement. After addressing the three signs – anonymity, irrelevance and immeasurement. Lencioni shares what happens when you engage your employees, including increased productivity, greater retention and a competitive advantage. All three are needed in today’s Coast Guard. As we hone in on our Duty to People, taking another look at engaging our workforce at all levels is a necessary refresh.