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Office of Work-Life Programs : HSWL Mobile App

Ombudsman App

For those looking for information about the Coast Guard Support programs and services to Coast Guard members and their families, we now have an app for that! Available in the Apple App store just search for USCG HSWL or use this link: https://itunes.apple.com/us/app/uscg-hswl/id669218420?mt=8. Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

The Android version is available through Google at https://play.google.com/store/apps/details?id=com.ravensolutions.coastguard&hl=en

This application contains information about the many quality of life resources available for Coast Guard military and civilian personnel, family members, and retirees. The application includes information on work-life programs, as well as other individual and family support programs such as medical services, chaplain services, housing, legal assistance, and, morale, well-being, and recreation (MWR) services.

In addition, it provides general information about the Coast Guard, enables access to Coast Guard videos through YouTube (Wi-Fi recommended), and enables the user to access the Coast Guard Facebook and Blog feeds. The user can also find a unit Ombudsman using the “Ombudsman Locator” feature.

User can select their unit for information broadcasts specific to their location and to get up to date information on what’s happening with notifications and alerts on events, general announcements and information. To select a Coast Guard unit:

  • Click on Media
  • Click on wheel in upper right corner
  • Select District
  • Select unit

By using the Find section, users can find the nearest location of various resources. Click on the light bulb icon and highlight the resource(s). Resources include:

  • CDCs
  • HSWL Regional Practices
  • Marine Corps Community Services
  • Fleet and Family Support Centers
  • DoD Military Treatment Facilities
  • Coast Guard Military Treatment Facilities
  • DoD ID Card locations
  • Coast Guard ID Card locations

NOTE: This is a large file that should be downloaded using Wi-Fi. This app requires IOS 5.0 or later (Apple) or 2.3 and up (Android).

Point of Contact
If you have any questions, comments or feedback, please contact Ms. Christine DeGraw, at (202) 475-5142, or email at hswlapp@uscg.mil.