Office of Work-Life Programs : Eldercare Services
Call 1-855-CGSUPRT (247-8778) 24/7 or go to www.CGSUPRT.com
Active Duty members and their dependants may also contact their local
Family Resources Specialist for assistance with eldercare matters. See below
for more contact information.
Who is Eligible for this Program?
Eldercare informational and referral services are available to the following members of Team Coast Guard:
- Active Duty members and their dependents
- Select Reservist and their dependents
- Full-time Civil Service employees and their dependents
- Full-time Exchange System and MWR employees and their dependents
Purpose of Program
The eldercare information and referral services are intended to provide information, resources, and referral services for individuals and families who are dealing with issues related to planning and caring for their elderly and aging family members.
Eldercare discussions with Work-Life and CG SUPRT personnel are confidential.
Definitions regarding eldercare can be found in the U.S. Office of Personnel Management’s
Handbook of Elder Care Resources for the Federal Workplace.
Services and Resources Available in the Coast Guard
There are two primary sources of information within the Coast Guard to assist with issues related to eldercare.
- The Coast Guard’s CG SUPRT program can assist all
eligible individuals and families with eldercare issues. The
program provides counseling, resource information, referrals
to eldercare facilities, health and wellness coaching, legal
assistance, and a number of webinars and other on-line
information. To access the program 24/7, contact:
855-247-CGSUPRT (855-247-8778) or go to
- Work-Life specialists are available to assist active
duty members and their dependents. Specialists are located
in the Health, Safety, and Work-Life (HSWL) regional practices.
Other Federal Government Resources
- Eldercare Locator - This service is designed to help older
adults and their families and caregivers find their way through the maze
of services for seniors by identifying trustworthy local support
resources. The goal is to provide caregivers with the information and
resources they need that will help older persons live independently and
safely in their homes and communities for as long as possible. The
toll-free telephone line is 1-800-677-1116 and the website is
- Caregiver: Medline - (National Library of Medicine) -
- Healthfinder - A Gateway Consumer Health Information -
- Medicare Information -
- National Family Caregiver Support Program (U.S. Administration on Aging)
- Social Security Information -
Other Organizations That Can Assist
There are many private, non-profit, and other organizations that provide
information on eldercare issues such as care, establishing end-of-life
choices, legal issues, caregiver support, and so forth. Many of these can be
found on the Coast Guard’s CG SUPRT website www.cgsuprt.com.
Each state and many counties also have offices to provide assistance and
resources for eldercare and aging matters. Check with you local office on
aging or health.
Points of Contact
HSWL specialists are the first points of contact for
eldercare services and CG SUPRT questions: Health, Safety, and Work-Life (HSWL) regional practices.
If you need additional assistance beyond the information provided here,
please contact the CG Employee Assistance Program Manager, Ms Adrienne Wright-Williams
CG-1112, at (202) 475-5157 Fax: (202) 475-5906 or email at Adrienne.Wright-Williams@uscg.mil.