Coast Guard Employee Assistance Program (EAP) Services
INTRODUCING THE NEW
COAST GUARD CIVILIAN WELLNESS PROGRAM
(CG Civilian Wellness)
Supporting You and Your Family. Strengthening Mission Readiness.
Coast Guard Civilian Employees and Family Members
The Coast Guard is excited to announce the launch of our new, dedicated Coast Guard Civilian Wellness Program (CG Civilian Wellness). Managed by the Office of Wellness (CG-WFS-1), CG Civilian Wellness will replace the Employee Assistance Program (EAP) services provided by Federal Occupational Health (FOH) and provide enhanced, free, and confidential support 24/7/365 to help civilian employees and their families manage personal, work-life, and wellness challenges.
Important Transition Notice
- 6 August 2026: Transition begins. Civilian employees and eligible dependents may begin utilizing CG Civilian Wellness for all new services.
- 30 September 2026: Final day of FOH EAP services. After this date, CG Civilian Wellness becomes the sole provider of your EAP services. Please click here to read the full Transition Announcement for counseling continuity details.
How to Contact CG Civilian Wellness
Frequently Asked Questions & Program Resources
Coast Guard Military Personnel and Dependents
EAP and comprehensive work-life services for CG active duty and SELRES service members and their eligible dependents continue to be proudly provided by Military OneSource.
Whether you need support with relationship counseling, financial planning, or PCS moves, MOS is here for you 24 hours a day, 7 days a week, 365 days a year.
How to Contact Military OneSource:
Welcome to the Coast Guard's Employee Assistance Program (EAP)
Coast Guard EAP services provide confidential, 24/7 support for all CG personnel and their dependents. Whether seeking assistance with stress management, family concerns, financial planning, or workplace issues, the EAP offers a wide range of resources tailored to meet the unique needs of the CG community and ensure every member has access to tools and support necessary to thrive both personally and professionally.
Program Overview
CG EAP services consist of contracted EAP and work-life services as well as internal CG EAP staff in all Districts.
The mission of the CG’s EAP Program is to support the well-being, resilience, and readiness of all CG service members and civilian employees and their dependents by providing free, confidential services designed to address personal, family, and workplace challenges.
CG EAP services provide tailored support through multiple resources:
Key Benefits:
- Comprehensive and confidential support tailored to CG’s unique needs
- 24/7/365 access to consultations, non-medical counseling services, crisis intervention, and referrals
- Free and confidential counseling sessions (in-person, phone, virtual)
- Coaching and consultations on work-life topics
- Financial and legal assistance, work-life balance resources, parenting and relationship support, and specialized online tools for navigating military life and workplace stress
- Tailored career coaching, educational scholarships, and job placement tools designed specifically to support military spouses
- Direct access to CG EAP staff for CG-specific support
ELIGIBILITY
CG EAP services are available to the following groups:
Military OneSource
- All CG active duty and Selected Reserve regardless of activation status
- Military dependents
- Released CG military members and dependents (up to one year post-retirement and/or discharge)
- Survivors: Non-remarried military spouses and children (180 days post-death)
SpouseWorks
- Eligible if married to active duty or Reserve members
- Transitioning military spouses: Eligible up to 365 days after their sponsor separates from service
- Surviving spouses: Eligible if their sponsor passed away while on active duty status
CG Civilian Wellness
- All CG full-time appropriated and non-appropriated funded civilian employees and their dependents
- DoD civilian personnel (non-contractor) and their dependents while serving with the CG
- Survivors: Non-married CG civilian spouses and children (180 days post-death)
USCG EAP Staff
Available to all CG personnel and dependents for consultations, training, crisis intervention, information and referrals.
SERVICES OFFERED
EAP Counseling
- Free and confidential non-medical counseling for individuals, couples, and families to address stress, relationship conflict, grief/loss, work performance, and other mental health and substance use concerns
- EAP counseling focuses on prevention, early intervention, and practical resolution to daily life’s challenges. This service includes assessment, short-term counseling, solution-focused problem-solving, referrals to community resources and/or treatment, and monitoring and follow-up.
- The EAP does not provide diagnoses nor treat diagnosed or diagnosable mental health and substance use conditions.
Work-Life Balance Support
Resources for managing work-life challenges, including:
- Childcare, eldercare, adoption, and adults with disabilities
- Relocation and housing assistance
- Parenting and relationship support
- Health and wellness services
- Deployment and transition assistance
- Financial counseling and/or consultation and budgeting tools
- Legal assistance for personal matters
- Tax filing support and consultation
- Stress management resources
- Online educational resources and training
- Career and education support and resources for military spouses
- Bereavement support, and more
Substance Use Assistance
Confidential assessments and referrals for substance use concerns, as well as educational resources for employees and supervisors.
Crisis Intervention
- 24/7/365 professional support via the CG’s contracted EAP services for personal or family crises, including referrals to emergency services, guidance on managing crises related to military life, crisis management resources, guidance for supervisors, and other tools for coping with sudden life changes or unexpected challenges.
- The CG’s internal EAP staff at the District level are the gatekeepers for trauma-related crisis interventions. The CG EAP staff coordinate all critical/traumatic incident responses.
Career and Workplace Support
These services may include web- or app-based educational/informational resources related to employment and professional growth, managing burnout and work-life balance, tools for enhancing productivity and time management, resources for supervisors to address employee concerns and improve morale, and more.
HOW TO ACCESS SERVICES
Military OneSource
SpouseWorks
CG Civilian Wellness
Coast Guard EAP Staff
CONFIDENTIALITY AND PRIVACY
Confidentiality and privacy are fundamental to the EAP.
- Client information is protected under the Privacy Act, FOIA, and other applicable laws
- Records may only be disclosed under specific circumstances (e.g., client consent, threats of harm, court orders, mandated reporting)
- EAP providers are obligated to comply with applicable federal and state laws, ethical standards, and mandated reporting requirements
FREQUENTLY ASKED QUESTIONS (FAQs)
What is an Employee Assistance Program (EAP)?
The CG offers EAP services that connects CG military members, civilian employees, and eligible dependents with confidential support for personal, family, and workplace challenges.
EAP services may include short-term, confidential non-medical counseling, work-life resources, legal and financial consultation, crisis support, management or leadership consultation, and referrals to additional resources when needed. Services are provided through different support pathways depending on whether you are a military member, civilian employee, or eligible dependent.
In keeping with Semper Paratus, CG EAP services help ensure CG personnel and families have access to support when they need it.
What should I expect during my first EAP counseling appointment?
During your first EAP appointment, the counselor will ask about your current concern, what kind of support you are looking for, and any immediate needs. The goal is to understand the situation, identify practical next steps, and determine whether short-term EAP support is appropriate.
Depending on your needs, the counselor may provide brief counseling, help you develop a plan, recommend follow-up sessions, or connect you with additional resources. EAP services are designed to help you address concerns early, strengthen resilience, and stay ready to meet personal, family, and mission demands.
Can EAP services help me find longer-term care or specialized support?
Yes. If your concern requires services beyond the EAP, such as ongoing counseling, medical care, specialized treatment, or community-based support, the EAP can help identify appropriate referral options.
The EAP can help you understand available resources, consider practical factors such as location and availability, and connect with providers or services that may better meet your needs. This referral support helps ensure Coast Guard personnel and families are not left to navigate complex situations alone.
Are EAP services available in different formats?
Yes. Depending on the service, provider availability, eligibility, and location, EAP services may be available by phone, video, online tools, or in person. Some services, such as crisis support and initial consultation, are available by phone 24/7/365 through the appropriate EAP access point.
Flexible access options help support Coast Guard personnel and families across different duty locations, schedules, and personal circumstances.
How many counseling sessions are provided?
- Military OneSource: Up to 12 sessions per problem, per person, per year.
- CG Civilian Wellness: Up to 12 sessions per problem, per person, per year.
Can Work-Life services help me save time with everyday responsibilities?
Yes. Work-life services can help eligible users find resources and referrals for everyday responsibilities that can otherwise take time and attention away from work, family, or personal well-being.
Depending on eligibility and service pathway, work-life support may include help locating childcare, elder care, adult care, legal or financial consultation, parenting resources, education or career resources, relocation-related support, tax resources, and other daily living services.
These services are designed to provide practical support so CG personnel and families can manage competing demands, reduce stress, and stay focused on personal well-being and mission readiness.
Can I contact the EAP for help supporting a coworker, shipmate, or family member?
Yes. You may contact the EAP for guidance if you are concerned about a coworker, shipmate, or family member. The EAP can help you think through how to approach the person, encourage them to seek support, and identify resources that may be available.
The EAP generally cannot share whether another person has used services, but it can provide general guidance and referral information. Reaching out for guidance can be an important way to support others while staying within appropriate boundaries.
Can managers use EAP services?
Yes, managers can use EAP services for personal support as well as consultations on handling workplace issues such as employee performance or conduct or team dynamics.
Does using EAP affect my job or security clearance?
No, using EAP services does not impact job performance evaluations or security clearance unless there are specific concerns related to national security or mandated reporting.
Is there a cost for EAP services?
EAP services are typically provided at no cost to eligible service members, employees and covered family members. However, if the EAP refers an individual to services outside the EAP, such as ongoing counseling, medical care, legal representation, or specialized treatment, the individual may be responsible for any costs associated with those outside services.
INFORMATIONAL RESOURCES
CONTACT INFORMATION
If you have concerns about the CG's EAP services or have not been able to connect with your District’s EAP staff or Work-Life Supervisor, and need additional assistance or have questions, you may contact the EAP Program Manager at USCG-EAP@uscg.mil.
Supporting You and Your Family. Strengthening Mission Readiness.