Government Travel Charge Card Program

Frequently Asked Questions (FAQs)

• Leave In Conjunction with Orders FAQ
• Car Rental FAQ
• Stranded Traveler Policy - Document has not been provided by CITI at this time.  Until CITI provides their policy if cardholders need support and cannot reach their Travel Manager, they may contact CITI for credit limit/card support while traveling by calling 800-790-7206.
• CITI Chip and Pin Cardholder FAQ
• Selecting Airfare FAQ
• Credit Score Process - Document has not been provided by CITI at this time.  
• Credit Worthiness FAQ - Document has not been provided by CITI at this time.  
• Why use CWTSato FAQ
• Required Use of TMC/SATO for Lodging FAQ
• Travel Manager Lookup
• GTCC Library