Pay and Personnel Center (PPC), Retiree and Annuitant Services

U. S. Coast Guard Pay & Personnel Center

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Updates for Members with Retirement Orders

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Retiree and Annuitant News

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Contact PPC (RAS)

Mailing address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Self-Service

Direct Access Self-Service

DA User Guides

EMail a Trouble-Ticket

PPC-DG-CustomerCare@uscg.mil (Note: All PPC customer inquiries are now directed to Customer Care. Please make note of this e-mail address. The old RAS e-mail address is no longer used for customer inquiries. Thank you.)

Retiree & Annuitant Services (RAS) Branch

Retiree/Annuitant Customer Service

Submit all customer inquiries to PPC Customer Care by calling 1-866-772-8724 or (785) 339-2200. Telephone support is provided 0730 to 1600 (Central Time), Monday through Friday. We will also receive your request via e-mail sent to "PPC-DG-CustomerCare@uscg.mil". PPC is closed federal holidays.

Be sure to visit our branch news page for retiree-related news updates.

Announcements:

Former Spouse – Annual Certification No Longer Required

Coast Guard adopts DoD form for retired pay accounts

TRICARE Select Group A Retiree Enrollment Fee Payments Due Now

Survivor Benefit Plan (SBP)-VA Dependency and Indemnity Compensation (DIC) Off-Set Phase Out

End of Year Tax Forms for Retirees and Annuitants

PPC (RAS) Functions:

RAS Branch Responsibilities

Under the general direction and supervision of the PPC Operations Division, the Chief, PPC Retiree and Annuitant Services Branch shall:

Provide personnel and pay support and services to USCG, USCGR, PHS, and NOAA retirees and annuitants.
Provide pay support to former spouses covered under the Former Spouse Protection Act (FSPA).
Provide determinations of ID card eligibility for former spouse initial determinations, incapacitated children, parents and parents-in-law.
Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once they've entered the RET-1 (Retired, With Pay at Age 60) status and RET-2 (Retired, Awaiting Pay at Age 60) status.
Execute alimony, child support, bankruptcy, and IRS tax levy garnishments.
Provide accounting reports to Coast Guard Headquarters, Finance Center, the Financial Accounting and Review branch, and other internal stakeholders.
Provide reports to outside stakeholders, i.e. Internal Revenue Service, Census Bureau, as requested.
Provide complete paperwork and manage all Coast Guard Reserve personnel accounts once entered as complete.

PPC (RAS) Branch News

May 10, 2017

Changes to Retiree ID Renewal Rules

Homeland Security Directive 12 now requires retirees and family members seeking to renew or replace a military identification card to provide two types of ID

RAS Menu

Retirement Seminars

Seminar Materials

Slide Show -
- Acrobat PDF
- MS PowerPoint
Seminar Handout (Acrobat PDF)

Seminar Schedule

All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

More information on seminars in your area can be obtained by contacting the Transition/Relocation Manager at your Regional Work-Life Office.

Retiree\Veterans Events Schedule

The Retiree\Veterans Events Schedule includes a worldwide listing of retiree appreciation days (RAD), seminars, town hall meetings, stand downs, clinics, resource\career fairs and other military retiree\veterans related events. The schedule is updated on an almost daily basis to include advertised retiree\veterans events that are obtained from .GOV, .MIL, veterans service organizations' websites and input from interested personnel.

The appearance of hyperlinks does not constitute endorsement by the U.S. Coast Guard of non-U.S. Government sites or the information, products, or services contained therein. Although the U.S. Coast Guard may or may not use these sites as additional distribution channels for Department of Homeland Security information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.

Retirement Forms and Worksheets

PLEASE NOTE: Many people will try opening a PDF form and find that they get an error that says "Please wait." Follow these instructions for opening the DD-2656 and other advanced PDF forms.

Necessary forms are listed in the Retirement Package and can be accessed online. Please complete the forms and worksheets legibly. We strongly recommend you fill them out online using the Adobe Acrobat program on the Coast Guard, PHS, or NOAA Standard Workstation. Completion of the Data for Payment of Retired Personnel Form (DD-2656) is mandatory to establish your account so you can be paid on time. The completed DD-2656 pdf must be scanned and attached to a PPC Help Ticket to PPC (RAS) at least 90 days prior to your date of retirement.

PPC (RAS) is now accepting:

Completed on-line forms with digital signatures (if notary not required).
Completed on-line forms with notary signature, date and stamp that are faxed.
Completed on-line forms with notary signature, date and stamp that are scanned and emailed to PPC-DG-CustomerCare@uscg.mil.
Completed on-line forms with notary signature, date and stamp that are scanned and entered into a help ticket via the Customer Care website at Procedure for Submitting PPC Customer Care Trouble Tickets.

Forms can be found at: www.dcms.uscg.mil/ppc/pd/forms.

Coast Guard, PHS, and NOAA personnel with questions on completing the DD-2656 should contact PPC (RAS) via email to PPC-DG-CustomerCare@uscg.mil. Coast Guard, PHS, and NOAA personnel must not contact the Defense Finance Account Service (DFAS) for assistance or submit completed DD-2656 forms to DFAS. PPC (RAS) establishes and maintains retired pay accounts for Coast Guard, PHS, and NOAA personnel; DFAS provides retired pay support to members of DoD components.

Military Retiree Paydays

2021 Military Retiree Paydays
Month	Pay Date
January	01 February
February	01 March
March	01 April
April	30 April
May	01 June
June	01 July
July	30 July
August	01 September
September	01 October
October	01 November
November	01 December
December	31 December

Note: Retiree paydays are always on the first day of the month. If the first day of the month falls on a weekend, the pay date will move to the last business day of the payroll month.

Availability of Funds

The Department of Treasury's Financial Management Service (FMS) Kansas City Provides Payment, Collections and Financial Reporting services to the U. S. Coast Guard. FMS has recently undertaken a number of modernization efforts. One of these efforts is called Payment Application Modernization (PAM) which will help FMS process agency payment requests in a more efficient and cost effective manner.

In accordance with NACHA Operating Rules, consumer payments (i.e., Federal salary and travel payments, benefit payments) must be made available for withdrawal no later than the opening of business on the settlement date (provided the entries are made available to the Receiving Depositary Financial Institution (RDFI) by its ACH operator no later than 5:00 p.m. on the business day prior to the settlement date). Corporate payments (i.e., vendor payments, non-benefit payments) must be made available for withdrawal on the settlement date.