Ombudsman Services

MHS Notice of Privacy Practices

An Ombudsman is a volunteer (who may be a Spouse, Reservist, or Auxiliarist) that is designated by a Command to serve as a link between the command and families, assisting the command in its functions of providing information and related services to families regarding sources of assistance available to them, Coast Guard and command policies, and activities of interest to family members.

If you have questions about the Ombudsman program, please leave a message at the Base Front Office 510-437-5626.

Services typically performed by Ombudsman:

  • Liaison between the Command families and the Command.
  • Direct a grievance or a suggestion to the proper department.
  • When a crisis arises at home, an Ombudsman can refer you to the best resource for help for professional guidance.
  • Offer familiarization with a variety of organizations.
  • Source of information and outreach. They can pass on information regarding changes affecting military families

The Ombudsman Program Coordinator can be contacted by calling 510-437-3237.

Resources

Ombudsman Program
The Ombudsman Program is on line.

Family Advocacy Program (COMDTINST 1750.7C)
This instruction provides policy and procedures for handling family violence incidents within the Coast Guard.