Government Travel Charge Card Program

Job Aids:

Online Account Access

• CITIMGR Cardholder Placemat
• CITIMGR Mobile Application

Job Aids/Guides

• Citi Mobile App w/Mobile Pay
• CitiManager Self-Registration Cardholders Quick-start 
• Multi-Factor Authentication
• DHS MFA Update Contact Info
• DHS MFA Update Another User
• Citibank Quick Reference Guide UPDATED
• CITI Subscription Set-up Job Aid
• Reinstatement Request Memo Template
• Direct Access User Guide: Command Role
• Direct Access User Guide: Member Role  
• Travel Manager/OPC Quick Reference Placement
• Transactions Dispute Guide - Document not available from CITI; refer to the CITIMGR Quick Start User Guide for Cardholders.
• Citi Statement Delivery/Registration Letter
• Credit Worthiness Form DHS 1570
• Travel Charge Card Do's and Don'ts
• CITI Cardholder Agreement
• CITIManager Cardholder User's Guide
• CITManager Quick Start User Guide for Cardholders
• CITI Bank Fraud Warning System Presentation (PPT)
• VISA Benefit Guide
• Schedule of Fees
• Foreign Currency Conversion Information
• Sample Page 7's
          Sample CG-3307:  GTCC Misuse
          Sample CG-3307:  GTCC 61 Days Past Due
• Reservist-City Pair Use Memo
• GSA SP2 Bulletin No.017-GTCC and Merchant Surcharges