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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Blended Retirement System Information

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Feb. 27, 2020

Authorized Housing Flexibility Options Increase for Service Members and their Families During PCS Moves

Policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).

Feb. 27, 2020

TRICARE Health Matters Newsletter Issue 1, 2020

Eager to learn more about your TRICARE benefit? Here are just some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter: TRICARE Rules for Enrolling and Disenrolling Your TRICARE Payment Options Seeking Care While on Active Duty Take Action to Enroll in a TRICARE Plan When You Retire Read TRICARE Publications and Take the Survey

Dec. 31, 2019

2020 Continental United States (CONUS) Cost of Living Allowance (COLA) Locations

CONUS COLA is a taxable supplemental allowance designed to help offset higher prices in the highest cost locations in CONUS that exceed the costs in an average CONUS location by 8 percent or more. The program affects approximately 20,000 Service members in 16 Military Housing Areas (MHAs) and 31 other counties in CONUS.

Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.

Dec. 2, 2019

PPC Customer/SPO Newsletter

The November issue of our newsletter is now online. The newsletter contains articles and messages posted to the PPC website during the month - an "In case you missed it" summary.

Nov. 14, 2019

Basic Allowance for Subsistence (BAS) and Payment for Government-Provided Meals

Rule 1: Everyone who gets Basic Pay gets BAS. Rule 2: If you consume a government-provided meal, you must pay for it.

Nov. 14, 2019

Basic Allowance for Subsistence (BAS)

The Coast Guard Pay Manual, Chapter 3, Section A, provides information and policy on officer BAS (OFF BAS) and enlisted BAS (ENL BAS).

Oct. 4, 2019

Special Duty Pay and Assignment Pay - Policy Clarification

This message clarifies concurrent receipt of SDP and AP or multiple SDP.

Oct. 2, 2019

Mark Your Calendars! TRICARE’S Open Season is Nov. 11 – Dec. 9

Do you want to make enrollment changes to your or to a family member’s TRICARE health plan for 2020? Your chance is around the corner during TRICARE Open Season.

Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.