Military Accounts Support (MAS)

U. S. Coast Guard Pay & Personnel Center

2019 Novel Coronavirus (COVID-19)

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Report broken links
or other website
issues here

milConnect

Military Accounts Support (MAS) Branch

Branch News & Announcements:

End-Month January 2022 AD Payroll Finalization **Very Important**
Hardship Duty Pay-Location Rates Changes Effective 1 Jan and 1 Mar 2022
E-Mail ALSPO D/21, Payroll Processing Schedule for Calendar Year 2022
ACN 141/21, Investigating Officer (IO) Critical Skills Retention Bonus (CSRB)
Fiscal Year 2022 Clothing and Uniform Allowances Posted:
Selective Reenlistment Bonuses (SRB) web page updated with FY22 SRBs and checklist.
ACN 109/21: FY22 Selected Reserve (SELRES) Bonus and Designated Unit Pay (DUP)
ACN 108/21: FY22 Military Workforce Planning Team Results - CGCYBER Enlisted Interventions
ACN 107/21: FY22 Military Workforce Planning Team Results - CGCYBER Officer Interventions
ACN 106/21: FY22 Military Workforce Planning Team Results - Afloat Officer Intervention
ACN 105/21: FY22 Military Workforce Planning Team Results – Naval Engineering Officer Interventions
ACN 104/21: FY22 Military Workforce Planning Team Results - Enlisted Monetary Interventions
ACN 103/21: FY22 Military Workforce Planning Team Results - Enlisted Non-Monetary Interventions
ALCOAST 255/21: COVID-19 Temporary Basic Allowance for Housing (BAH) Rate Increase

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):

ACN 088/21: Update to Readiness Management Period (RMP) Policy
ALCOAST 320/21: Fiscal Year 2022 Reserve Additional Training Period (ATP) and Additional Flying/Flight ATP Allocations
ALCOAST 319/21: Fiscal Year 2022 Reserve Inactive Duty Training (IDT), Readiness Management Period (RMP) Scheduling Requirements and Waiver Process
ALCOAST 317/21: Fiscal Year 2022 Reserve Active Duty for Training Scheduling Requirements
ALCGPSC 082/21: Guidance for Requesting Advance Dislocation Allowance (DLA) During Financial System Modernization Solution (FSMS) Cutove
PCS Entitlements / Advances, TLE and Separation Leave Calculator (updated 4/8/21).
Family Separation Allowance-Ship Policy Update
Hardship Duty Pay-Restriction of Movement procedures updated to include a template for the Statement from member that they are required to pay out-of-pocket for the cost of their lodging without full or partial reimbursement.
Payroll Processing Schedule for Calendar Year 2021
Reserve Bonus and Special Pay Programs for Fiscal Year 2021 (For more information processes, go to the Reserve portal page (CAC enabled).)
Inactive Duty Training (IDT) Subsistence Allowance While Drilling Remotely
E-Mail Templates for PPC Trouble Tickets
Worksheets/Calculators

More Military Accounts Support news & announcements.

2022 Military Payroll Processing Schedule

2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.

Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

Military Accounts Support News Updates

June 20, 2019

Incomplete Waiver/Remission Applications Cause Delays and Frustration for Customers

All waiver and remission application packages must be accurately filled out and signed

June 18, 2019

Resolve Common Direct Access Menu and Page Errors by the Clearing Browser Cache

Clearing the Internet Explore cache may resolve these common Direct Access issues.

June 14, 2019

TRICARE Extended Care Health Option Helps Families with Special Needs

Do you have a family member with special needs? Do they need health care services beyond those covered by their current TRICARE health plan? The TRICARE Extended Care Health Option (ECHO) may be right for them. ECHO provides supplemental health care coverage for active duty family members with a qualifying mental or physical disability.

June 14, 2019

TRIWEST - In Case You Missed It eNewsletter 2019

Adding a New Family Member Opens a Qualifying Life Event; Military Kids Connect Program; Coverage Now Available for Banked Donor Milk; Updating Other Health Insurance; Retiring From Active Duty Status Retro Enrollment; TRICARE Young Adult for Young Adults; Getting Care While Traveling; Re-Branded Tobacco Education Campaign; Register for Health Teleclasses; Need Help Losing Weight?

June 12, 2019

Moving Away to College May Change Your Child's TRICARE Options

Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.

June 12, 2019

Stand-Up of the Assistant Commandant for Reserve (CG-R)

This ALCOAST announces that effective 11 June 2019 the Assistant Commandant for Reserve (CG-R) achieved initial operating capability. As a result, the legacy Office of Reserve Affairs (CG-131) is disestablished.

May 29, 2019

Your Child Transitioning to Adulthood with TRICARE Young Adult

Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.

May 22, 2019

Retired Pay "High-3" Calculator Launched

The Department of Defense has introduced a new "legacy" High-3 Retirement Calculator to help members (Active Duty and Reserve) under the high-3 retirement system to estimate their retired pay.

May 22, 2019

Download Your Region's TRICARE Health Matters Newsletter Today

Download the latest East Region or West Region newsletter

May 9, 2019

A Change of Address May Mean New TRICARE Health Options

Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.