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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Blended Retirement System Information

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2022 Military Payroll Processing Schedule

2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Jan. 23, 2019

Foreign Language Proficiency Pay Allocations Updated

ALCOAST 014/19 updates both the Interpreter and Linguist allocation lists located on the FLPP page on CGPortal: http://cglink.uscg.mil/cd873734. Changes to allocations go into effect 01 Feb 2019.

Dec. 14, 2018

Reminder for SPOs: Changing State Taxes

When changing a member's state income tax withholding, always insert a new row from the Federal Tax Data tab. This is counter-intuitive given there's a separate State Tax Data tab but that's how it works.

Nov. 19, 2018

Obligated Service Requirement to Attend Class "A" School

In order for a member to execute orders to Class A School they must have at least 24 months of service remaining on their enlistment upon graduation from Class A School. It is the responsibility of the member’s Personnel and Admin Office to ensure the member meets the 24 month obligated service requirement prior to executing orders to Class A School.

Nov. 15, 2018

FY 2019 Critical Skills Retention Bonus (CSRB) Announced

ALCOAST Commandant Change Notice 133/18 announced FY 2019 Critical Skills Retention Bonus (CSRB) for fully qualified active duty, enlisted personnel in pay grades E4-E7 that are exclusively serving CGCYBER assignments in Cybersecurity Operations Center (CSOC) or Cyber Protection Team (CPT).

Nov. 7, 2018

Re-Post: Combined Federal Campaign (CFC) Online Pledge System Eliminates Paper Pledge Forms, Protects Your Private Information

Combined Federal Campaign (CFC) donations can now be made online. No need to involve your military or civilian servicing personnel office (SPO).

Oct. 29, 2018

Promulgation of Special Duty Pay (SDP) , COMDTINST 1430.1Q

Major Change: Special Duty Pay (SDP) is no longer tied to billets. Effective 01 OCT 18, members will be authorized SDP if they meet all eligibility criteria as announced COMDT COGARD WASHINGTON DC 300926 AUG 18/ACN 087/18

Sept. 11, 2018

TRICARE and You: Navigating the Secure Patient Portal

The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.

Sept. 4, 2018

PPC Trouble - Ticket Email Receipts Discontinued

You will no longer receive an e-mail receipt when submitting a trouble ticket form to the Coast Guard Pay & Personnel Center.

Aug. 31, 2018

Thrift Savings Plan (TSP) Webinar Recordings 2018

The Coast Guard Headquarters Blended Retirement System (BRS) Team in conjunction with the Office of Work-Life (CG-111) and the Thrift Savings Plan Training team is conducting a series of live webinars. The link below is a recording of the June sessions and the first session held in August.

Aug. 30, 2018

Fiscal Year 2019 Aviation Incentive Pay and Aviation Bonus Program Changes

This message introduces two interventions recommended by the Officer Workforce Planning Team (OWPT) that are necessary to support Coast Guard missions and maintain aviation workforce readiness. (1) Rate increases to Aviation Incentive Pay (AvIP), which will go into effect on 01 OCT 2018. (2) The CY2019 Aviation Bonus (AvB) Program, rates and criteria. The CY19 AvB targets retention of Fixed Wing and Rotary Wing aircraft commanders with critical skill sets.