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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Friday, December 2, 2022 at 21:00 (CST) until Saturday, December 3, 2022, at 01:00 (CST). This outage is necessary for system and server maintenance. 

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: DEPENDENTS

Nov. 17, 2022

Keeping Your DEERS Info Current

Is your information still current in the Defense Enrollment Eligibility Reporting System (DEERS)? If you’re unsure, now is a good time to check. Whether you plan to enroll in a new health plan during TRICARE Open Season or stay in your same plan, showing up as TRICARE-eligible in DEERS is necessary.

Sept. 21, 2022

How Divorce Impacts Your TRICARE Benefits

Thinking about your TRICARE benefits may be the last thought on your mind during a divorce, but it's something you must consider. It’s important you understand how your TRICARE coverage may change for you, your children, and your ex-spouse.

July 12, 2022

2022 Critical Housing Areas Update

This message adds Astoria/Warrenton, OR and Cape Disappointment/Illwaco, WA (MHA OR241) as designated Critical Housing Areas.

May 24, 2022

2022 Hurricane Season - Ensuring Personnel Readiness

Hurricane season begins 01 June and continues through 30 November. Given the past years' hurricanes and evacuations, it is critical we remain vigilant and be prepared this hurricane season.

March 21, 2022

Get Familiar with TRICARE Qualifying Life Events

When life changes for you, your health plan options may also change. These types of changes are called Qualifying Life Events, or QLEs. A QLE provides a unique opportunity for beneficiaries to make enrollment changes. With TRICARE Prime, including the US Family Health Plan, and TRICARE Select, the only other time you can make enrollment changes is during the annual TRICARE Open Season.

March 17, 2022

How to Get TRICARE Coverage for Your New Child

Welcoming a new child into the family is a joyous event. But there's also much to do, and much to learn, especially for first-time parents. How will you handle your new child's health care coverage? As a TRICARE beneficiary, what's the best way to extend your coverage to your baby?

Feb. 16, 2022

Is Your DEERS Information Up to Date?

When is the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System (DEERS) is up to date? If it's been a while, take time to log in to DEERS and review your information. Inaccurate information in the DEERS database could prevent you from being able to use your TRICARE benefits properly.

Feb. 2, 2022

What You Need to Know About TRICARE Qualifying Life Events

The new year is upon us. Will 2022 be a year of big changes? If so, how will those changes affect you and your health care coverage? It isn't uncommon for military families to experience lots of change. That's why TRICARE allows you to enroll in, or change your TRICARE coverage after certain events, known as Qualifying Life Events (QLEs).

April 23, 2019

Critical Housing Area Update: CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) Designated

CG Special Missions Training Center (SMTC), Camp Lejeune, NC (Zip Code 28542) as a designated CHA.

March 18, 2019

How Does Divorce Affect Your TRICARE Benefit?

Closing the chapter on a marriage can be a confusing time. If you're going through a divorce, you may be wondering about your TRICARE benefits. Divorce, annulment, or dissolution of a marriage is a TRICARE Qualifying Life Event (QLE). This QLE allows you and family members to make changes to your TRICARE Prime or TRICARE Select health plan outside of TRICARE Open Season.

Feb. 21, 2019

Getting Married? Know Your TRICARE Health Care Options

You and your family members may experience changes in TRICARE eligibility and coverage after getting married.

Feb. 21, 2019

Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel

The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.

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