USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

FSMS Month End Outage and mLINQ Impact

FSMS Month End Processes will begin at 1200 (EST) on Thursday, July 31 and run through 0001 (EST) Friday, August 1st. During this time FSMS will be down and nothing will be received for processing. Any documents that are stamped during this time will likely receive a FSMS Rejected error due to the outage. Please refrain from stamping/approving documents during the scheduled timeframe. If you do receive that error, you will need to re-stamp it after FSMS is back up on Friday before submitting a PPC ticket.

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

With the ongoing issue in E2 that prevents new user accounts from being created, if any of the impacted members have had to call the TMC to make reservations without a TMC profile, please submit a PPC Customer Care Ticket including the following information below. PPC is working with E2 programmers/contractors to track this issue as well as reduce the TMC fees for those impacted due to the systematic issue.

Member Name, Rank, and EMPLID:

Reservation Confirmation Code:

Travel Dates:

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: EPM

May 6, 2025

ALCGENL 038/25 SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION

R 052113Z MAY 25 MID320000861175UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 038/25SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION A. ALCGENL 037/25: ENLISTED PERSONNEL MANAGEMENT ASSIGNMENT YEAR 2026 KICK OFF 1. In accordance with Reference (A), EPM-2 is soliciting for units interested in receiving assignment and

May 5, 2025

ALCGENL 037/25 SUBJ: ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2026 KICK OFF

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April 17, 2025

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April 3, 2025

ALCOAST 162/25 SSIC 1418 SUBJ: MAY 2025 ELECTRONIC SERVICEWIDE EXAMINATION (ESWE) BETA TEST FOR ME AND MST RATINGS

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March 31, 2025

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March 31, 2025

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March 28, 2025

ALCGPSC 051/25 SUBJ: PY25 REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADE

281317Z MAR 25 MID320000813352U ALCGPSC 051/25SUBJ: PY25 REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADEA. ALCGPSC 082/24B. Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3C. Enlistments, Evaluations, and Advancements, COMDTINST M1000.21. Cutoffs established in Ref A are revised as follows:A. Aviation Engineering (AVI) specialty

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