USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: EPM

July 21, 2025

ALCGRSV 054/25 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 8-25

The following personnel may be advanced to the rating/paygrade indicated effective 1 August 2025 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 054/25Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

July 1, 2025

May 2025 SWE Eligibility List Available

The May 2025 SWE eligibility list for distribution will be available shortly on the EPM-1 and PPC’s ADV SharePoint pages, and profile letters will be available in Direct Access. SWE competitions for advancements to pay grades E-5 through E-8 were held in May 2025 for all ratings except BM2, CS2, DC2, EM2, ET2, GM2, IS2, IT2, and the Musician (MU)

June 30, 2025

ALCGRSV 046/25 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 7-25

The following personnel may be advanced to the rating/paygrade indicated effective 1 July 2025 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 046/25Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

June 24, 2025

ALCGENL 057/25 SUBJ: ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 07-25

All Coast Guard Enlisted (ALCGENL 057/25) announces enlisted advancements effective 01 July 2025. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

May 14, 2025

ALCGPSC 065/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL RESULTS

R 141814Z MAY 25 MID120001933639UFM COMCOGARD PSC WASHINGTON DCTO ALCGPSCBTUNCLASALCGPSC 065/25SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL RESULTSA. Enlistments, Evaluations, and Advancements,COMDTINST M1000.2 (series)B. Guidance and Eligibility Criteria for Enlisted Personnel Boardsand Panels, PSCINST 1401.2 (series)1. Commander, CG Personnel

May 14, 2025

ALCGENL 039/25 SUBJ: AY26 EPM-4 ENLISTED CAREER COUNSELING ADVISORY GUIDANCE

ROUTINER 132109Z MAY 25 MID120001931530UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 039/25SUBJ: AY26 EPM-4 ENLISTED CAREER COUNSELING ADVISORY GUIDANCEA. Military Assignments and Authorized Absences Manual, COMDTINST M1000.8AB. EPM-4 Enlisted Career Advisory Branch (sharepoint-mil.us)C. Assignments Branch (EPM-2) (sharepoint-mil.us)D.

May 6, 2025

ALCGENL 038/25 SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION

R 052113Z MAY 25 MID320000861175UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 038/25SUBJ: AY26 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION A. ALCGENL 037/25: ENLISTED PERSONNEL MANAGEMENT ASSIGNMENT YEAR 2026 KICK OFF 1. In accordance with Reference (A), EPM-2 is soliciting for units interested in receiving assignment and

May 5, 2025

ALCGENL 037/25 SUBJ: ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2026 KICK OFF

R 022015Z MAY 25 MID120001912964UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 037/25SUBJ: ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2026 KICK OFFA. Military Assignments and Authorized Absences, COMDTINST M1000.8 (series) B. ACN 050/20, PROMULGATION OF THE SPECIAL NEEDS PROGRAMC. SCREENING FOR OVERSEAS DUTY, PSCINST 1300D.

April 17, 2025

ALCGENL 028/25 SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM) BOARDS AND PANELS KICK-OFF

R 162140Z APR 25 MID120001872344UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 028/25SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM)BOARDS AND PANELS KICK-OFFA. Guidance and Eligibility Criteria for Enlisted Personnel Boardsand Panels, PSCINST 1401.2 (series)B. Commandant's and Master Chief Petty Officer of the Coast

April 17, 2025

ALCGENL 027/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

R 162130Z APR 25 MID120001872298UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 027/25SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LISTA. ALCGENL 004/25B. ALCGENL 012/25C. Enlistments, Evaluations, and Advancements,COMDTINST M1000.2 (series)D. Guidance and Eligibility Criteria For Enlisted Personnel Boardsand Panels, PSCINST