USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: RPM

July 21, 2025

ALCGRSV 054/25 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 8-25

The following personnel may be advanced to the rating/paygrade indicated effective 1 August 2025 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 054/25Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

June 30, 2025

ALCGRSV 046/25 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 7-25

The following personnel may be advanced to the rating/paygrade indicated effective 1 July 2025 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 046/25Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

June 11, 2025

ALCGRSV 040/25 SUBJ: OCT 2025 RESERVE SERVICEWIDE EXAM (RSWE) ANNOUNCEMENT

R 111546Z JUN 25 MID120002000365U FM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV 040/25SUBJ: OCT 2025 RESERVE SERVICEWIDE EXAM (RSWE) ANNOUNCEMENTA. Servicewide Examination (SWE) GuideB. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)C. Reserve Policy Manual, COMDTINST M1001.28 (series)D. Performance, Training, and

May 13, 2025

ALCGRSV 020/25 SUBJ: RESERVE WORKFORCE - MEMBERS WITH MORE THAN 30 YEARS OF SERVICE

R 121439Z MAY 25 MID120001928334UFM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV 020/25SUBJ: RESERVE WORKFORCE - MEMBERS WITH MORE THAN 30 YEARS OF SERVICEA. MILITARY SEPARATIONS, COMDTINST 1000.4 (SERIES)1. In accordance with articles 10.A.4.c and 10.B.6 of ref. A, reserve ChiefWarrant Officers (CWOs) and reserve enlisted members shall be

April 15, 2025

ALCOAST 184/25 SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS-UPDATE 1

R 141855Z APR 25 MID120001852525UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 184/25 SSIC 1570SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS- UPDATE 1A. COMDT COGARD WASHINGTON DC 251755Z SEP 24/ALCOAST 375/24B. COMDT COGARD WASHINGTON DC 251750Z SEP 24/ALCOAST 374/241. This message announces important updates to the

April 11, 2025

ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERS

Please see full message for information and details. ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERSOVERVIEW. As we conclude the 2024 Officer Evaluation Report (OER) season, this message outlines information, best practices, and guidance to assist units and officers with OER administration for IDPL officers.

April 10, 2025

ALCGRSV 014/25 SUBJ: RESERVE OFFICER EVALUATION REPORT (OER) SUBMISSION UPDATE

R 101448Z APR 25FM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV 014/25SUBJ: RESERVE OFFICER EVALUATION REPORT (OER) SUBMISSION UPDATEA. Officer Evaluation System Procedures PSCINST M1611.1 (series)B. Officer Accessions, Evaluations, and Promotions COMDTINST M1000.3 (series)1. On 10 April 2025 all officers on the Inactive Duty Promotion List

March 5, 2025

ALCOAST 101/25 SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'S COVID-19 VACCINATION MANDATE

R 051537Z MAR 25 MID120001766194UFM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST 101/25SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'SCOVID-19 VACCINATION MANDATEA. Executive Order on Reinstating Service Members Discharged Underthe Military's COVID-19 Vaccination Mandate of 27 JAN 2025B. DHS Guidance on

Jan. 22, 2025

ALCOAST 023/25 SSIC 4600 SUBJ: UPDATE 1 -FY25 RESERVE INACTIVE DUTY TRAINING -TRAVEL REIMBURSEMENT PROGRAM ENROLLMENT DEADLINE, ELIGIBILITY, ENROLLMENT PROCEDURE, AND PROCESS

ALCOAST 023/25SSIC 4600SUBJ: UPDATE 1 ‐ FY25 RESERVE INACTIVE DUTY TRAINING ‐ TRAVEL REIMBURSEMENT PROGRAM ENROLLMENT DEADLINE, ELIGIBILITY, ENROLLMENT PROCEDURE, AND PROCESSA. COMDT COGARD WASHINGTON DC 041610Z SEP 24/ALCOAST 343/24B. The Joint Travel Regulations (JTR)1. This ALCOAST updates REF (A).2. The maximum reimbursement in paragraph 5.a.

Sept. 26, 2024

ALCOAST 374/24 - FY25 RESERVE INACTIVE DUTY REQUIREMENTS, ALLOCATIONS DESIGNATED UNIT PAY

ALCOAST 374/24This ALCOAST announces key dates, responsibilities, and policies, IAW REFs (A) through (E), for commands and Selected Reserve (SELRES) members when scheduling all reserve drill types in FY25, and authorizes Designated Unit Pay for qualifying units IAW paragraph 3. Drill types include Inactive Duty Training (IDT), Readiness Management