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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system.  Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs.  We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs.  The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved.  If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/


 

 

 

Pay & Personnel News Updates from our Branches
Results:
Tag: CG

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June 3, 2024

Unliquidated Travel Advances

In accordance with the DEC 2023 CG8-C memorandum (Interim Financial Policy – Unliquidated travel advances) each unit should run the “Unliquidated advance report” on a weekly basis and follow up with members who appear on the report.For Unit- Unliquidated Advance Report Job Aid

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May 9, 2024

Moving headaches? Call the PCS Assist Team - MyCG Article

MyCG Article Moving headaches? Call the PCS Assist TeamBy MyCG StaffThe Permanent Change of Station Assist Team (PCS) is back in action and ready to support Coast Guard members and families facing uniquely difficult relocations. It will operate weekdays, from 6 a.m. to 6 p.m. central time, from April 15 to September 15.  Members can call (844)

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May 3, 2024

ALCOAST 204/24 - CHANGES TO MEDICAL SCREENING REQUIREMENTS FOR DEMOBILIZING RESERVISTS, REQUIREMENTS FOR SEPARATION OR RETIREMENT PHYSICALS, AND VETERANS AFFAIRS SEPARATION HEALTH ASSESSMENT ENHANCEMENTS

IAW REF (A) Section 717, this ALCOAST announces policy which supersedes REFs (B), (C), (D), (E), (F) and (G). This ALCOAST also provides new guidance surrounding Department of Veterans' Affairs disability claims which applies to some service members (SMs).ALCOAST 204/24

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April 12, 2024

ALCOAST 169/24 2024 HURRICANE SEASON - ENSURING PERSONNEL READINESS

Hurricane season begins 01 June and continues through 30 November. In preparation, it is vital that all Coast Guard members, civilians, and their families become familiar with the tools and resources available to them.ALCOAST 169/24

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March 11, 2024

ALCOAST 115/24 AY2024 HOUSEHOLD GOODS (HHG) AND MANDATORY CUSTOMER SATISFACTION SURVEY (CSS) INFORMATION

The assignment year (AY) 2024 Household Good (HHG) transportation season will soon be upon us. To ensure all members have the most success with their movement of HHGs, commands are highly encouraged to provide each transferring or separating member with a copy of this ALCOAST and include HHG counseling on PCS check-out sheets. The transportation

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Feb. 23, 2024

ALCGPSC 027/24 - 2024 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA)

This ALCGPSC announces the Military Housing Areas (MHA) and zip codes meeting the eligibility criteria for designation as a CHA. This ALCGPSC applies to all areas in the continental United States where dependents are authorized to accompany service members.ALCGPSC 027/24

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Feb. 22, 2024

Government Wide Changes to Travel Policy That Emphasize Sustainable Travel

“We have been asked to issue an S (or statutory) item to immediately implement Government wide changes to travel policy that emphasize sustainable travel.  OMB issued a memorandum on Dec 14, 2023, that prioritizes sustainable transportation by encouraging use of electric vehicles, rail, and public transit during official travel.  These changes

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Dec. 13, 2023

October 2023 Reserve Servicewide Exam (SWE) Advancement Eligibility List

The October 2023 Reserve Servicewide Exam (SWE) Advancement Eligibility List is now available via the Coast Guard SharePoint Online at: October 2023 Reserve SWE ListThe October 22 RSWE Advancement Eligibility List does not include EMPLIDs, but please remind members not to publish the list on the internet or social media sites.Advancement