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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: TRAVEL

Oct. 1, 2018

Housing Flexibility for Certain Members With Dependents Undergoing a Permanent Change OF Station (PCS) Within the United States

Purpose. This ACN implements policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).

Sept. 25, 2018

Travel Authorizations That Crossover Fiscal Years

Just a reminder for TPAX Approving Officials, for settlements when travel crosses over fiscal years (e.g. travel begins in FY18 and ends in FY19), the settlement request shall cite both an FY18 and FY19 Line of Accounting. The travel order number should remain the same.

Sept. 10, 2018

Tip! Bulk Evacuation Orders and Claims

With the recent evacuations on the east coast due to Hurricane Florence, CWO2 Jennifer Brown, CG Sector Delaware Bay, provided updated instructions and examples on how to produce bulk evacuation orders to include dependents. The "zip" file below contains the necessary files and instructions for using MS Word's "Mail Merge" function to take information from a spreadsheet and automatically populate the required fields on travel orders.

Aug. 20, 2018

Termination of Flat-Rate Per Diem During Long Term TDY - Flag Voice #489

On Monday, 13 August 2018, the President signed the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2019. In the NDAA there is a section, entitled: “Prohibition on Per Diem Allowance Reductions Based on the Duration of Temporary Duty Assignment or Civilian Travel,” which includes a repeal of the authority to prescribe a reduced flat rate per diem for long-term temporary duty (TDY) travel. The policy effecting per diem became effective immediately. This means that flat rate per diem (for travel over 30 days) applies through midnight of the day BEFORE the Act was signed, and normal per diem rules apply as of the date of signature; this applies to members currently performing TDY.

Aug. 14, 2018

Repeal of Flat Rate Per Diem for Long Term Lodging Effective 8/13

The National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2019 includes an immediate repeal of the authority to prescribe a reduced flat rate per diem for long-term temporary duty (TDY) travel.

July 17, 2018

Where do I Send Claims for Damage/Lost/Stolen Household Goods?

The Household Goods Military Damage Claims Office is assigned to the Legal Services Command located at 300 East Main Street, Suite 400, Norfolk, VA 23510.

Feb. 15, 2018

Military Member Appeal of Travel Claim Determinations

Claimants have the responsibility to prove by clear and convincing evidence that the Coast Guard is liable to the claimant for the amount claimed.

Feb. 15, 2018

Civilian Employee Appeal of Travel claim Determinations

Civilian employee travel and relocation expenses claims must first be filed with PPC (TVL).

June 14, 2017

Travel Authorizing-Approving Official Designation Procedures

We've added directions on how to properly submit the Authorizing/Approving Official memo and CG-7421A form.

May 10, 2017

Civilian exemption for required use of the Travel Management Center (TMC) for conference lodging

Per recent changes, civilian employees are no longer required to use our TMC (ADTRAV) to make lodging reservations for conferences when the conference sponsor has negotiated and set aside rooms at one or more lodging facilities. This exemption already existed for military personnel.