U.S. COAST GUARD
Pay & Personnel Center


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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
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Tag: Pay

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July 15, 2021

Proper Usage of the Pay Corrections Action Request

The Pay Corrections Action Request is used to shutdown entitlements when necessary. These transactions require an End Date to be entered to STOP the transaction (do NOT use CANCEL to stop a previously authorized transaction – this will result in an erroneous debt to the member). Cancelling an instance of a pay element will reverse all amounts paid or deducted in prior finalized calendars.

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May 13, 2021

New Edition of the Family Separation Allowance Worksheet, CG-2035, Issued

The May 2021 edition of the Family Separation Allowance Worksheet is now available for use.

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Feb. 19, 2021

Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start

​If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.

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Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

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Aug. 28, 2020

Family Separation Allowance for Housing (FSH) Policy Clarification

​The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country​.

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Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.

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Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.

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Oct. 1, 2019

Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update

Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.

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Sept. 17, 2019

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

​Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay​ (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

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Aug. 2, 2019

Aviation Incentive Pay (AvIP) Change Request Procedure

Requests for adjustments to Aviation Service Date, Officer Service Date, DIFOPS, DIFDEN, DIFPRO, and/or OPFLY TIME require the following steps before PPC (MAS) can make any adjustments.

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June 24, 2019

Direct Access Payroll Processing - In Range vs. Out of Range

New pay transactions with effective dates more than 24 pay periods in the past (approximately 1 year) require special handling.

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April 24, 2019

Procedures Issued for Auditing Standard Pay Transactions

E-Mail ALSPO message B/19 implements a standard business process for entering and validating pay transactions entered by Servicing Personnel Offices (SPO).

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Feb. 20, 2019

Human Resource (HR) Quality Assurance (QA) Tools

E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).

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Jan. 24, 2019

New Idaho W-4 helps taxpayers estimate paycheck withholding

The Form ID W-4 is here! This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. The Idaho-specific W-4 form is on our website at tax.idaho.gov/w4form.

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Jan. 23, 2019

Foreign Language Proficiency Pay Allocations Updated

ALCOAST 014/19 updates both the Interpreter and Linguist allocation lists located on the FLPP page on CGPortal: http://cglink.uscg.mil/cd873734. Changes to allocations go into effect 01 Feb 2019.

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Nov. 7, 2018

Re-Post: Combined Federal Campaign (CFC) Online Pledge System Eliminates Paper Pledge Forms, Protects Your Private Information

Combined Federal Campaign (CFC) donations can now be made online. No need to involve your military or civilian servicing personnel office (SPO).

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Jan. 31, 2018

Special Income Tax Withholding Requirements for Commonwealth of Northern Mariana Islands and Puerto Rico

Residents of The Commonwealth of Northern Mariana Islands or Puerto Rico do not have Federal Income Tax Withheld.

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June 9, 2017

Thrift Savings Plan (TSP Blended Retirement System (BRS) Resources Available

Two new sources of information—a fact sheet and a video—about the new Blended Retirement System (BRS) are now available.

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June 9, 2017

Blended Retirement System (BRS) Comparison Calculator is Available

The official comparison calculator is available at http://militarypay.defense.gov/calculators/BRS/ and should be the only calculator used by service members as other tools may not have received adequate vetting.

June 6, 2017

DoD Launches Blended Retirement System Comparison Calculator

The Defense Department has launched a comparison calculator for eligible service members to analyze their estimated retirement benefits under the legacy system and the new Blended Retirement System.

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