U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
Sept. 2, 2020
Available Now: Direct-Access Net Pay Amount Report
The Net Pay Amount Report provides mid- and end-month payroll information. This report is generally directed to Cutters and overseas units with limited connectivity to see a quick snapshot of their members’ pay.
Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates Posted
The Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates are now available. October 15th, 2020 pay deposits will reflect the new rates.
Aug. 28, 2020
Family Separation Allowance for Housing (FSH) Policy Clarification
The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country.
June 9, 2020
Designation of Saudi Arabia for Imminent Danger Pay
Assistant Secretary of Defense Memo dated 04 June 2020 designates the land area of Saudi Arabia for imminent danger pay (IDP) purposes, effective September 14, 2019.
Dec. 31, 2019
2020 Continental United States (CONUS) Cost of Living Allowance (COLA) Locations
CONUS COLA is a taxable supplemental allowance designed to help offset higher prices in the highest cost locations in CONUS that exceed the costs in an average CONUS location by 8 percent or more. The program affects approximately 20,000 Service members in 16 Military Housing Areas (MHAs) and 31 other counties in CONUS.
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Nov. 25, 2019
2020 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums
The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2019, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter calendar year 2019. The term "retired pay" includes retainer pay and the term "members" includes former members.
Oct. 4, 2019
Special Duty Pay and Assignment Pay - Policy Clarification
This message clarifies concurrent receipt of SDP and AP or multiple SDP.
Oct. 2, 2019
Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)
An issue has been detected with Direct Access (DA) CONUS COLA transactions.
Oct. 1, 2019
Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update
Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.
Sept. 17, 2019
Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit
Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.
Aug. 2, 2019
Aviation Incentive Pay (AvIP) Change Request Procedure
Requests for adjustments to Aviation Service Date, Officer Service Date, DIFOPS, DIFDEN, DIFPRO, and/or OPFLY TIME require the following steps before PPC (MAS) can make any adjustments.
June 24, 2019
Direct Access Payroll Processing - In Range vs. Out of Range
New pay transactions with effective dates more than 24 pay periods in the past (approximately 1 year) require special handling.
April 24, 2019
Procedures Issued for Auditing Standard Pay Transactions
E-Mail ALSPO message B/19 implements a standard business process for entering and validating pay transactions entered by Servicing Personnel Offices (SPO).
Feb. 20, 2019
Human Resource (HR) Quality Assurance (QA) Tools
E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).