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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Direct-Access PCS, TDY, & Reserve Orders Outage.

1. DA Orders Accounting Data Conversion to FSMS Standard (ALCGPSC 06/22):  ​Direct Access orders are set to "read-only" for all users. Access to Reserve Orders (FSMS) will be available from 0900 to 1900 on Friday, January 21. Please note there will be a new DA menu item on the Reserve Administration pagelet to access these orders. The link title is: FSMS Reserve Orders. Access to other types of DA generated orders (PCS, Retirement, Separations, etc.) will not be restored until sometime during the week of January 23-29. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

E-Gov Travel System  (ETS) Status (updated 1000 hrs. Jan 07)

1. Maintenance Completed:  Data migration is complete and the system ready for use. 

2. Vouchering: The ability to enter travel vouchers in ETS is now available.

3. Vouchering prior FY travel: As part of the cutover to FSMS, the Coast Guard migrated open travel obligations. Authorizations will appear in ETS for the member to voucher. Members will select the open authorization within ETS and create a voucher. Members will not need to select accounting information for the Project, Organization, Expenditure and Task (POET) because prior year TONOs were migrated to reimburse against the prior year expenditures. The vouchers should only require approval from an ETS approving official.

4. Current FY Travel: Please be aware that Training, PCS, and Reserve Orders from Direct-Access (DA) will not be available in ETS pending completion of the accounting data conversion during the DA outage described above.

5. Frequently Asked Questions (FAQs): A list of "Post Go-Live" questions and answers is now availablenew.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: Pay

Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

Sept. 2, 2020

Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates Posted

The Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates are now available. October 15th, 2020 pay deposits will reflect the new rates.

Aug. 28, 2020

Family Separation Allowance for Housing (FSH) Policy Clarification

​The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country​.

Dec. 31, 2019

2020 Continental United States (CONUS) Cost of Living Allowance (COLA) Locations

CONUS COLA is a taxable supplemental allowance designed to help offset higher prices in the highest cost locations in CONUS that exceed the costs in an average CONUS location by 8 percent or more. The program affects approximately 20,000 Service members in 16 Military Housing Areas (MHAs) and 31 other counties in CONUS.

Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.

Nov. 25, 2019

2020 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums

The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2019, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter calendar year 2019. The term "retired pay" includes retainer pay and the term "members" includes former members.

Oct. 4, 2019

Special Duty Pay and Assignment Pay - Policy Clarification

This message clarifies concurrent receipt of SDP and AP or multiple SDP.

Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.

Oct. 1, 2019

Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update

Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.

Sept. 17, 2019

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

​Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay​ (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

Aug. 2, 2019

Aviation Incentive Pay (AvIP) Change Request Procedure

Requests for adjustments to Aviation Service Date, Officer Service Date, DIFOPS, DIFDEN, DIFPRO, and/or OPFLY TIME require the following steps before PPC (MAS) can make any adjustments.

June 24, 2019

Direct Access Payroll Processing - In Range vs. Out of Range

New pay transactions with effective dates more than 24 pay periods in the past (approximately 1 year) require special handling.

April 24, 2019

Procedures Issued for Auditing Standard Pay Transactions

E-Mail ALSPO message B/19 implements a standard business process for entering and validating pay transactions entered by Servicing Personnel Offices (SPO).

Feb. 20, 2019

Human Resource (HR) Quality Assurance (QA) Tools

E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).

Jan. 24, 2019

New Idaho W-4 helps taxpayers estimate paycheck withholding

The Form ID W-4 is here! This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. The Idaho-specific W-4 form is on our website at tax.idaho.gov/w4form.