U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Jan. 24, 2020
Don't Forget to Update DEERS
Make sure that your records in the Defense Enrollment Eligibility Reporting System (DEERS) are up to date with your latest life events.
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Oct. 2, 2019
Mark Your Calendars! TRICARE’S Open Season is Nov. 11 – Dec. 9
Do you want to make enrollment changes to your or to a family member’s TRICARE health plan for 2020? Your chance is around the corner during TRICARE Open Season.
Sept. 23, 2019
TRICARE Dental and Medical: Separate Programs, Separate Enrollments
Not sure if you have dental coverage? Did you enroll in a dental plan? Your TRICARE dental and medical benefits are separate benefits. To gain coverage, you need to enroll in a dental plan and health care plan separately.
Sept. 20, 2019
In Case You Missed It | TRICARE West Region e-Updates September 2019
2020 TRICARE Open Season; What to do After Receiving Emergency Care; Rate Update for Premium-Based Plans; Don't Forget to Update the Defense Enrollment Eligibility Reporting System (DEERS); DoD Self-Service Logon for Secure Portal Access; Back-to-School Preventive Health Care; Electronic Health Records Update; Be Prepared for a Natural Disaster; Vitamin D Deficiency; How Healthy Are You?
June 14, 2019
TRICARE Extended Care Health Option Helps Families with Special Needs
Do you have a family member with special needs? Do they need health care services beyond those covered by their current TRICARE health plan? The TRICARE Extended Care Health Option (ECHO) may be right for them. ECHO provides supplemental health care coverage for active duty family members with a qualifying mental or physical disability.
TRIWEST - In Case You Missed It eNewsletter 2019
Adding a New Family Member Opens a Qualifying Life Event; Military Kids Connect Program; Coverage Now Available for Banked Donor Milk; Updating Other Health Insurance; Retiring From Active Duty Status Retro Enrollment; TRICARE Young Adult for Young Adults; Getting Care While Traveling; Re-Branded Tobacco Education Campaign; Register for Health Teleclasses; Need Help Losing Weight?
June 12, 2019
Moving Away to College May Change Your Child's TRICARE Options
Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.
May 29, 2019
Your Child Transitioning to Adulthood with TRICARE Young Adult
Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.
May 22, 2019
Download Your Region's TRICARE Health Matters Newsletter Today
Download the latest East Region or West Region newsletter
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.
April 30, 2019
Adding a New Family Member Stateside? Take Action to Get TRICARE Coverage for Your Child
Whether giving birth or adopting, this change in your family composition is a TRICARE Qualifying Life Event (QLE). The QLE allows you to enroll any new eligible family members. Or to make changes to your TRICARE Prime or TRICARE Select health plan. You must take action to get TRICARE coverage for your newborn or adopted child. Register your newborn or adopted child in the Defense Enrollment Eligibility Reporting System, as well as choose a TRICARE health plan and enroll your child in one if necessary.
April 26, 2019
Activating Soon? Your TRICARE Options May Change
Are you a member of the National Guard or Reserve? If so, you may become eligible for active duty medical and dental benefits when called or ordered to active duty under federal orders for more than 30 days. Your family members also become eligible for active duty benefits. Activating is a change in your sponsor status. This is a TRICARE Qualifying Life Event. This means you may not be able to continue your existing coverage.
March 20, 2019
Get to Know Your TRICARE Prime Plan
TRICARE Prime is similar to a health maintenance organization, or HMO plan. This means you get most of your care from an assigned or selected primary care manager (PCM). This PCM refers you to specialists for care that he or she can't provide and works with your TRICARE regional contractor for referrals and authorizations. TRICARE Prime differs from TRICARE Select, the other TRICARE enrollment health plan.
March 18, 2019
How Does Divorce Affect Your TRICARE Benefit?
Closing the chapter on a marriage can be a confusing time. If you're going through a divorce, you may be wondering about your TRICARE benefits. Divorce, annulment, or dissolution of a marriage is a TRICARE Qualifying Life Event (QLE). This QLE allows you and family members to make changes to your TRICARE Prime or TRICARE Select health plan outside of TRICARE Open Season.