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2019 Novel Coronavirus (COVID-19)

Travel (TVL) Branch

ETS First Logon and ADVTRAV Profile Data Transfer

Per ALCOAST 377/21, the initial 72-hour period for establishing ETS accounts is complete. Members who did not establish accounts are encouraged to wait for a second email  invitation from CWTSato Travel on 21 October.  These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled. Members who did not establish an account that have travel prior to 21 October should notify their Approving Official (AO) to initialize their accounts. 

Example Initial Logon:

Notes:

  1. Link:  If the link does not work, copy and paste into another web browser.
  2. User Id: will be USCG-member specific employee ID.  Example USCG-1234567.
  3. Password:  Please use your EMPLID only, the SSN is having issues.

ETS Initial Logon Dialog Boxes

  • Travelers will ensure their profile is up to date in the new system. Profiles from ADVTRAV – to include user names, passwords, frequent flier numbers, DoD ID numbers/Known Traveler Number, Secure Flight Data, etc., will be transferred to the new TMC.

Related Quick Reference Cards and Guides:

LOGIN PASSWORD RESET QUICK REFERENCE CARD

FIRST LOGON AND PROFILE UPDATES USER GUIDE 

ETS Training Overview

Training the Coast Guard workforce on ETS before we go-live on October first is a top priority. Our implementation teams are developing a training plan that will include online resources such as user guides, video tutorials, and online forums. These teams are identifying the primary user populations to receive training, as well as establishing the best delivery method for training each group of users. Right now that population looks to be for travelers, system administrators and approvers. Along with developing the training, we are determining how much training for each group and user role will be needed in order to be successful using ETS.

Each week leading up to go-live we are planning to have multiple two to four hour class training sessions for these user populations until we go live on October first. After go-live, our sessions will continue on a bi-weekly basis up until the new calendar year.

ETS will be a big change to how we book travel and file travel claims, but you won’t be at this alone. We will have our Travel Assist Teams available for you to answer any questions or concerns leading up to implementation and after go-live. In the meantime, please check here for upcoming information on training sessions and times . 

Notes:

  1. Registration links through December have been added to the calendar (click on the course title to view the details and the access the registration link) and the table below (click on the link in the last column).
  2. Attendance is limited to 500 people per session.
  3. Each webinar is approximately 2 hours. 
  4. Recordings of webinars (one of each course-type) will be available for those who cannot attend a live webinar to would like to review the information.
Course Descriptions

Federal Traveler/Arranger Basic

This class is for users who create travel documents for others.  If conducting a series of classes for arrangers, this should be the first class.

Covers the same material as identified in the Federal Travel Basic course from the perspective of the travel arranger. - Covers the basic tasks for travelers, including but not limited to: Configuration tasks (user profile); Travel planning (authorizations and reservations); Reimbursement (vouchers); Local travel; Introduction to knowledge portal; and Requesting travel advances (if applicable to the agency)
Here is a link to the slide deck for this class - USCG Federal Traveler Arranger Basic.pptxupdated

Federal Traveler/Arranger Advanced

This class is for users who create their own travel documents.   It works best if the user has completed the Traveler Basic class.
Covers additional traveler tasks not included in the basic class, including but not limited to: Generating and using traveler reports; Open Authorizations and trips from the open authorization; Group Authorizations and trips from the group authorization; Supplemental Vouchers; Reclaim Vouchers; and Amendments to Travel Authorizations.
Here is a link to the slide deck for this class - USCG Traveler Arranger Advanced.pptxupdated
 

Federal Approver

This class is for users who approve travel documents for others. 
Covers the basic tasks for travel approvers, including but not limited to: Configuration tasks (user profile); Reviewing and approving travel plans (authorizations, open authorization, group authorizations if relevant for the agency); Reviewing and approving reimbursements (vouchers); Reviewing and approving local travel claims introduction to knowledge portal; and Generating and using reports.
Here is a link to the slide deck for this class - USCG Federal Approver.pptxupdated

Note: See below for archived recordings of these webinars.

Registration Acknowledgement Failure

PPC and the Travel Assist Teams received feedback that members were unable to take the training for ETS after registering, because no confirmation email was sent.  This issue is has been resolved.  If you previously registered for training but did not receive a confirmation, please re-register and attend any of the trainings still available.  The schedule of trainings is available below. 

ETS Hotline 1-866-800-8724

Travel Assist Teams are here to help you learn the new electronic travel system.

Attention

We are experiencing an extremely high volume of calls.  If you are an Approving Official or an immediate traveler, traveling within the next 48 hours, please contact the Travel Assist Team. 

All other callers, including those with travel beyond 48 hours or with policy questions, should contact their local Admin/AO for assistance.

As announced in ALCOAST 347/21, if you need assistance with the  E-Gov Travel System (ETS) call the Travel Assist Teams hotline: 1-866-800-USCG (8724) during the business hours of 8 a.m. to 8 p.m., (EDT), Monday through Friday. Once members call the hotline, they will be prompted to select a geographic region (west, central, or east time zones) for regional customer care.

Notes:

  1. Members stationed out of the continental U.S. (OCONUS) can select any region to be connected to a team member.
  2. If members call PPC directly for assistance, the PPC Customer Care Team will direct callers to the Travel Assist Team hotline.  
How to Sign Into a Webinar Session

The Coast Guard Standard Workstation will not allow you to download or install the WebEx application. Dismiss any prompts you see to download an extension.

No additional software is needed in order attend a session.

Please see this screen shot to help access the session. Be sure to add your Name, Email Address, and session password (found in the email with the link) and then click JOIN BY BROWSER.

Please see this screen shot to help access the session.  Be sure to add your Name, Email Address, and session password (found below with the link) and then click JOIN BY BROWSER.

 

ETS Webinar Recordings

We have archived recordings of the ETS webinars listed below. Use these recordings if you are not able to attend one of the live webinars or you would like to review the information presented.

Please follow these directions carefully:

  • We recommend playing the recording in Chrome or Edge. 
  • The format is an MP4 and you are able to download the recording once it is accessed (use the arrow in the upper left corner next to the session name), and save it to your own drive.  
  • Users can click or copy and paste the URL into a Chrome or Edge browser, enter the password and click play. 
  • The recording video and audio will begin. Full screen mode is available by clicking in the icon in the lower right corner once the recording begins.  Closed Caption is also available.

Webinar Recordings and Passwords:

ETS Training Monthly Schedule
Today 
RadDatePicker
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ETS Full Training Schedule
Date Day Course Time (ET) Time (CT) Local Time Guam/HI/AK Audience Registration URL
13-Sep-21 Monday Federal Traveler/Arranger Basic 2000-2200 1900-2100 9/14/21 1000a -1200p Guam Intended for Guam participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=tb6ab6ef2e70d4a4d3c394bff530563c8
14-Sep-21 Tuesday Federal Traveler/Arranger Basic 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tcd3451bc927342d314712ac0a1b5d908
14-Sep-21 Tuesday Federal Traveler/Arranger Basic 1600-1800 1500-1700 1000a-1200p HST // 1200p-200p AKDT Intended for AK and HI participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=te0dd1e89aa58984d65cb1249cfdb5956
14-Sep-21 Tuesday Federal Traveler/Arranger Advanced 2000-2200 1900-2100 9/15/21 1000a -1200p Guam Intended for Guam participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=tcbe37c4fa3c30e36b216a5f86c33619c
15-Sep-21 Wednesday Federal Traveler/Arranger Advanced 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t44057016fa33075d89434f66f592eee7
15-Sep-21 Wednesday Federal Traveler/Arranger Advanced 1600-1800 1600-1800 1000a-1200p HST // 1200p-200p AKDT Intended for AK and HI participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=tec49cf93c892ab8a471490f99339667f
15-Sep-21 Wednesday Federal Approver 2000-2200 1900-2100 9/16/21 1000a-1200p Guam Intended for Guam participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=t3a4fd96868afe762ad34f0548d07830a
16-Sep-21 Thursday Federal Approver 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tef7a745adb2708c937d2c748df40108a
16-Sep-21 Thursday Federal Approver 1600-1800 1600-1800 1000a-1200p HST // 1200p-200p AKDT Intended for AK and HI participants https://mycwt.webex.com/mycwt/k2/j.php?MTID=t5062a7f43330383f38e1191f9b3e9cff
21-Sep-21 Tuesday Federal Traveler/Arranger Basic 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t2e362e6e6ef445be686b761a27554b69
22-Sep-21 Wednesday Federal Traveler/Arranger Advanced 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t22fa9dfabde8436bcbdcee7c21645e00
23-Sep-21 Thursday Federal Approver 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t9e204a22804475f51267f51cfd8d1a5e
28-Sep-21 Tuesday Federal Traveler/Arranger Basic 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t2d10bb378af98bd88837dda1c2ced0d9
29-Sep-21 Wednesday Federal Traveler/Arranger Advanced 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t929593cc2568f3366d222c9169f67344
30-Sep-21 Thursday Federal Approver 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t6c643741822d3995d50a44149749e289
5-Oct-21 Tuesday Federal Traveler/Arranger Basic 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t300e60c3c30b81def27e7b8a508264b1
6-Oct-21 Wednesday Federal Traveler/Arranger Advanced 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=ta9bf2d81c2290c66ce8174aaba953117
7-Oct-21 Thursday Federal Approver 1300-1500 1200-1400   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t8930b7ea297bde1ef527c05565cf9dac
17-Oct-21 Sunday Federal Traveler/Arranger Basic 1000-1200     Open to Reservist https://mycwt.webex.com/mycwt/k2/j.php?MTID=tec7016572570fad7dd5893e41e8dfa6b
19-Oct-21 Tuesday Federal Traveler/Arranger Basic 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t5ffc8a3089f571bc40b192d3acaed6d3
20-Oct-21 Wednesday Federal Traveler/Arranger Advanced 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tbfc2006a3cc579dbe4ee71c5b23d0fed
21-Oct-21 Thursday Federal Approver 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=ta5d3ed4c0264f425a4593c021429629f
24-Oct-21 Sunday Federal Approver 1000-1200     Open to Reservist https://mycwt.webex.com/mycwt/k2/j.php?MTID=ta80d40b9dcc3cde218957e4ec4973711
2-Nov-21 Tuesday Federal Traveler/Arranger Basic 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t706e39ca9dd34143ee7d930f12434b53
3-Nov-21 Wednesday Federal Traveler/Arranger Advanced 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t79044269d294e97a13dec98ac96f6312
4-Nov-21 Thursday Federal Approver 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tb875744c0a15b1d29a2f0507636e1b58
16-Nov-21 Tuesday Federal Traveler/Arranger Basic 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t324e375b46cbe367540c93536010fec5
17-Nov-21 Wednesday Federal Traveler/Arranger Advanced 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tf8c0b32617f2ad030524373a59e912f7
18-Nov-21 Thursday Federal Approver 1000-1200 0900-1100   Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t4fbf7bde08f9ca758a2e3c9e0a80a71a
7-Dec-21 Tuesday Federal Traveler/Arranger Basic 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=t78ca3a926be4b1ae74a97718cac02b94
8-Dec-21 Wednesday Federal Traveler/Arranger Advanced 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=ted9b7cd59ce5fc2ca3ea0cbe81b6cea9
9-Dec-21 Thursday Federal Approver 1300-1500 1200-1400 Note new time Open to all USCG https://mycwt.webex.com/mycwt/k2/j.php?MTID=tecdc31a0a39527f13af2d5e8f5123e03