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Newsletter | Retiree Service Program Guide | | PPC Retiree & Annuitant Services | 2019 Novel Coronavirus (COVID-19)
National Retiree Help Desk (NRHD) Hotline:
Is available to assist and / or to answer any questions that a retiree or a retiree spouse has regarding benefits (other than those relating to pay), health care issues, assistance in obtaining important forms and/or papers, etc. Phone :
1-833-224-6743 (833-2CG-NRHD) (toll free)
Email:
nrhdesk@gmail.com
Questions concerning pay should be directed to the Pay & Personnel Center's Retiree and Annuitant Services (PPC (Customer Care) Branch
Phone:
1-866-772-8724 1-785-339-2200-- 0730-1600 M-F
Email: ppc-dg-customercare@uscg.mil
How do I report a change of address?
Report address, phone number or e-mail address changes in Retired Global Pay Self-Service. Refer to the following user guides for directions:
If you cannot access the self-service system you may report changes by telephone, by Fax or in writing. Our telephone and Fax numbers are:
Toll Free: 1-866-772-8724 Fax: 785-339-3770
You may also Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (CC) by e-mail, always include your employee ID number in the body of the message.
STATE TAX REMINDER: As a reminder when moving from one state to another and updating your home mailing address, don't forget to change your state tax withholdings. The retiree must request a change for state tax as an address change does not automatically change or stop the state information that the tax is being paid to.
How do I report a change in financial institution or account number?
You can change your Direct Deposit account information in Retired Global Pay Self-Service (Refer to the Change your Direct Deposit information user guide for directions). If you cannot access the self-service system you may report changes by completing form CG-2015, Pay Delivery Worksheet, and mailing it to us at:
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy St Topeka KS 66683-3591
Click here for more information on maintaining your retiree information with (RAS)
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy Street Topeka, KS 66683-3591 Toll Free: 1-866-772-8724 Commercial - 1-785-339-2200 Fax: 1-785-339-3770 Email: ppc-dg-customercare@uscg.mil
You may request a copy of your service record by calling, e-mailing, or writing the National Archives.
National Personnel Records Center Military Personnel Records 9700 Page Avenue St. Louis, MO 63132 (314) 801-0800
Former Spouse ID Card and Medical Information
The Office of Work-Life Program's Transition Assistance Program is available to Active Duty, Reservists, Retirees and their spouses of Team Coast Guard.
FY-2020 TAP Seminar Schedule (PDF)