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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

More Military Accounts Support news & announcements.

2023 Military Payroll Processing Schedule

2023 Payroll Processing Schedule (E-Mail ALSPO A/22) (PDF)

2022 Military Payroll Processing Schedule

2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Dec. 29, 2021

Military members: Here’s your military compensation for 2022

Changes in basic pay, BAS, BAH, CONUS COLA

Dec. 29, 2021

2022 Military Active and Reserve Component Base Pay Tables

The 2022 National Defense Authorization Act includes a 2.7% across the board increase in basic pay for military personnel. The increase is effective on 1 January 2022.

Dec. 29, 2021

2022 Basic Allowance for Subsistence (BAS) Rates

Here are the BAS rates for 2022 (effective 1 January 2022)

Dec. 15, 2021

Basic Allowance for Housing Rates for 2022 Released

The Department of Defense has released the 2022 Basic Allowance for Housing (BAH) rates. BAH rates will increase an average of 5.1 percent when the new rates take effect on January 1, 2022. An estimated $25.6 billion will be paid to approximately one million service members. The temporarily increased BAH rates, effective October 1, 2021 for 56 military housing areas across the country, will expire on December 31, 2021 and will be replaced by the 2022 BAH rates.

Dec. 5, 2021

Resolved: Reserve Leave Not Calculating Correctly

This issue was resolved on 3 December 2021.

Oct. 28, 2021

Reminder: If your retirement date is on or after 1 January, 2022, as of 1 November 2021, PPC/RAS will no longer accept Form CG-4700 as your application for retirement pay

CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.

Sept. 17, 2021

Known Issue: Direct Access Excel Spreadsheet Viewing- work around

​If your computer has migrated to Office 365/ The Cloud, you may experience issues viewing certain excel spreadsheets from direct access (web pages or excel 2003 version).

Sept. 15, 2021

WEBNOW-Electronically Imaged Record Viewing Slated for Upgrade 16/17 September.

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

July 29, 2021

Got TRICARE Dental Program Coverage Questions? Here’s a Brochure for You

Are you looking for dental coverage for you and your family? If so, the TRICARE Dental Program (TDP) may be able to help. The TDP is for active duty family members, as well as National Guard and Reserve members and their families.

June 11, 2021

New Edition of the BAH/Housing Worksheet, CG-2025

The BAH/Housing Worksheet, CG-2025, has been revised. The issue with digital signatures and locking fields is resolved.