U.S. COAST GUARD
Pay & Personnel Center


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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Aug. 14, 2018

How to Choose or Change Your TRICARE Provider

Whether you're looking to change your primary care manager (PCM) or find a specialty care provider, you have options with TRICARE. With directories at your fingertips, you can take command of your health and your TRICARE benefit. When you enroll in TRICARE Prime, you either choose or get assigned a PCM who will manage all of your routine, non-emergency, and urgent health care.

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Aug. 9, 2018

Using Your TRICARE Benefit with Other Health Insurance

Do you have employer-sponsored health insurance? Any health insurance you have in addition to TRICARE is known by TRICARE as "other health insurance," or OHI. TRICARE supplements are not OHI. If you have OHI, it becomes your primary insurance and pays any claims before TRICARE does. Learn more about how TRICARE works with OHI to make the most of your benefit.

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July 27, 2018

Post 9/11 GI Bill: Changes to the Transfer of Education Benefits (TEB)

The Department of Defense (DoD) recently issued a policy change that impacts all Uniformed Service members considering the Transfer of Education Benefits (TEB). As background, the Post 9/11 GI Bill was created to be a transition/adjustment benefit offered to Service members during a time of conflict. The TEB feature of the Post-9/11 GI Bill to dependents was enacted to serve as a recruiting and retention incentive.

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July 26, 2018

Changes to Post-9/11 GI Bill Transfer of Education Benefits (TEB)

Effective 12 July 2019, members with more than 16 years of military service will no longer be allowed to Transfer Education Benefits to eligible dependents

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July 25, 2018

Stay Covered After Age 21 with TRICARE Young Adult

Have you recently graduated from college, but you haven't found your dream job yet? Or did you just turn 21, and you're not enrolled in college? If you're worried about your health care coverage as a military dependent, TRICARE Young Adult (TYA) may give you the coverage you need. TYA eligibility begins when regular TRICARE coverage ends at age 21, or up to age 23 if enrolled in college.

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July 17, 2018

Where do I Send Claims for Damage/Lost/Stolen Household Goods?

The Household Goods Military Damage Claims Office is assigned to the Legal Services Command located at 300 East Main Street, Suite 400, Norfolk, VA 23510.

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April 6, 2018

Issuance of DD-214s and Discharge Certificates

A quick rundown of when these forms are needed.

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March 29, 2018

Active Duty? Enroll to Continue TRICARE Coverage After Retirement

Retiring from active duty, whether a medical retirement or a regular retirement, is a significant life event. You should know before you retire which TRICARE programs best suit your and your family’s needs.

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Feb. 15, 2018

Military Member Appeal of Travel Claim Determinations

Claimants have the responsibility to prove by clear and convincing evidence that the Coast Guard is liable to the claimant for the amount claimed.

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Feb. 15, 2018

Civilian Employee Appeal of Travel claim Determinations

Civilian employee travel and relocation expenses claims must first be filed with PPC (TVL).

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Feb. 14, 2018

TRICARE and You: Navigating TRICARE for reservists

As a Coast Guard Reserve member or family member, you have access to TRICARE, the Department of Defense’s premier health care program.

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Feb. 2, 2018

New Features of the TRICARE Website

The TRICARE website is your first stop when you have questions about your benefit. At the start of the New Year, we introduced some redesigned features on the TRICARE website that make it easier for you to take command of your health. Beyond the new look and feel of the website, new features and tools will now help you find what you're looking for quicker.

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Jan. 31, 2018

Special Income Tax Withholding Requirements for Commonwealth of Northern Mariana Islands and Puerto Rico

Residents of The Commonwealth of Northern Mariana Islands or Puerto Rico do not have Federal Income Tax Withheld.

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Jan. 10, 2018

Resources to Help You Understand Your TRICARE Benefit

Do you have questions about your TRICARE medical and dental benefit? The TRICARE publications webpage can help you find the answers.

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June 9, 2017

Thrift Savings Plan (TSP Blended Retirement System (BRS) Resources Available

Two new sources of information—a fact sheet and a video—about the new Blended Retirement System (BRS) are now available.

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June 9, 2017

Blended Retirement System (BRS) Comparison Calculator is Available

The official comparison calculator is available at http://militarypay.defense.gov/calculators/BRS/ and should be the only calculator used by service members as other tools may not have received adequate vetting.

June 6, 2017

DoD Launches Blended Retirement System Comparison Calculator

The Defense Department has launched a comparison calculator for eligible service members to analyze their estimated retirement benefits under the legacy system and the new Blended Retirement System.

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May 10, 2017

Changes to Retiree ID Renewal Rules

Homeland Security Directive 12 now requires retirees and family members seeking to renew or replace a military identification card to provide two types of ID

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May 10, 2017

Civilian exemption for required use of the Travel Management Center (TMC) for conference lodging

Per recent changes, civilian employees are no longer required to use our TMC (ADTRAV) to make lodging reservations for conferences when the conference sponsor has negotiated and set aside rooms at one or more lodging facilities. This exemption already existed for military personnel.

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March 15, 2017

Combat Tax Exclusion - Known Issue with PCS Departure Stop and Retroactive Transactions

There is a Direct Access Known Issue with Combat Tax Exclusion

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March 15, 2017

State/Federal Income Tax Withholding for Residents of Puerto Rico or Northern Mariana Islands

There are special income tax withholding requirements for certain federal agencies that have employees who work in the Commonwealth of the Northern Mariana Islands (CNMI) or Puerto Rico.

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March 15, 2017

Avoiding Expected Active Duty Termination Date Payroll Errors

It is very important for Servicing Personnel Offices to keep up Direct Access up-to-date regarding a member's intentions for their end of enlistment.

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March 15, 2017

Leave on Separation Orders

The only leave to be listed on a separation order is "Terminal Leave".