U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.
The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
April 10, 2020
2019 Novel Coronavirus (COVID-19) PCS Support ("Float Plan", Messages, and more)
All members transferring in AY20 must complete this PCS Float Plan. Both departing and receiving commands must review and approve the members’ plan. Once complete, members should ensure that signed copies are provided to their departing and receiving commands. Members should bring a printed copy of their Float Plan while enroute to their new duty station.
April 7, 2020
PCS Update: A Float Plan and Assist Team will support members during PCS season
The Coast Guard today shared additional details about how it will “Spread Out the Season” to protect members and their families during Permanent Change of Station (PCS) season.
April 2, 2020
Servicing Personnel Office Contact List Update
Email Address Change for Base Portsmouth:
March 30, 2020
Coast Guard planning a modified PCS season
As our Nation and Coast Guard confront the unprecedented challenges of the coronavirus pandemic, the Coast Guard faces a clear challenge that requires us to be committed, patient, and flexible. The movement of our personnel to fill critical billets around the Nation is paramount. We must ensure that key positions are staffed, while safeguarding future readiness by keeping our members healthy.
March 23, 2020
Coast Guard Travel and Leave Policy Updated
ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.
March 4, 2020
Moving with TRICARE from Overseas to Stateside Duty
When you move from an overseas assignment to a new location stateside, your TRICARE eligibility doesn’t change, but your health plan options may. You need to take action by updating your personal information, reviewing health plans you may be eligible for, and transferring your and your family’s TRICARE enrollment. Following some simple steps can help you make a smooth transition to your new location.
Feb. 27, 2020
Authorized Housing Flexibility Options Increase for Service Members and their Families During PCS Moves
Policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).
PCS: Inventory Your Belongings Now to Save Time Later
Taking inventory of your belongings is a good way to make your next PCS easier. Don’t depend on the movers to track your items. See these tips for creating an inventory that will save you time and effort when you unpack in your new home.
Feb. 25, 2020
PCS Entitlements / Advances, TLE and Separation Leave Calculator
The 2020 PCS Entitlements / Advances, TLE & Separation Leave Calculator is now online
Feb. 13, 2020
Two Factor Authentication Required for Government Travel Charge Card Online Access
ALCGPSC 023/20 announces the implementation of multi-factor authentication for access to the Government Travel Charge Card's Citimanager system.
During March, the CitiManager system will begin requiring account holders to use a two-factor authentication as an enhanced security measure. Cardholders must ensure their profiles contain up-to-date contact information (e-mail address and/or phone number). The user profile contact information will be used to send authorization codes required for online access to account information.
Jan. 27, 2020
2020 Annual Review of Critical Housing Areas
The following is a list of MHAs and zip codes designated as Coast Guard Critical Housing Areas. IAW the Critical Housing Area BAH protection policy in Chapter Three of Critical Housing Areas, COMDTINST 11101.15, members with dependents issued PCS orders to a CHA-designated unit, or a unit located in a CHA-designated MHA with no intention to relocate their dependents to that unit may submit a Housing Allowance Protection Worksheet (CG-2025A) to CG PSC PSD-fs requesting housing allowances based on a location other than their new Permanent Duty Station (PDS). Note: Members authorized a housing allowance based on the payment of child support are not eligible to submit a CG-2025A under the CHA policy.
Jan. 3, 2020
PCS Mileage (MALT) and TDY Mileage Rates
Effective 1 January 2020, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.17 (seventeen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2020 (i.e., the initial travel is started).
Nov. 8, 2019
Government Travel Charge Card CITI Bank Updates
ALCGPSC message 125/19 provides important updates for the Government Travel Charge Card program. Topics include changing the default statement delivery to electronic, split disbursement, and more.
Aug. 28, 2019
Keep DEERS Up to Date to Use TRICARE
Being able to use TRICARE depends on you keeping your information up to date in the Defense Enrollment Eligibility Reporting System (DEERS). DEERS is a database of active duty and retired service members, their family members, and others who are eligible for TRICARE. TRICARE eligibility shows up in DEERS based on the sponsor's status. It's essential to keep your DEERS record up to date to get timely and effective TRICARE benefits.
Aug. 14, 2019
SPO Consolidation Update - Patrol Forces Southwest Asia (PATFORSWA) SPO to be Disestablished
The SPO located at PATFORSWA (007006) will be disestablished effective 29 August 2019. All records previously serviced by the SPO at PATFORSWA will be moved to BASE Elizabeth City (PS) (046017)