Personnel Services Division

Field Support (PSC-PSD-FS)



DEERS (Defense Eligibility Enrollment Reporting System) Project Office


DEERS maintains personnel and benefits information for:

  • Active, retired and reserve uniformed service personnel

  • Eligible family members of active, retired and reserve uniformed service personnel

  • DoD civil service personnel


The Defense Enrollment Eligibility Reporting System (DEERS) is the definitive data source for identity information and is used to verify an individual’s identity; affiliation with the DoD; and eligibility for benefits, privileges, and entitlements.


DEERS is also responsible for producing DoD ID Cards (RAPIDS and Common Access Cards). DEERS enables DoD e-business, including identity management, and reduces fraud and abuse of government benefits and supports force health protection and medical readiness.




AFI 36-30261, (also listed as Commandant Instruction M5512.1B) Identification Cards for Members of the Uniformed Services, Their Eligible Family Members, and Other Eligible Personnel

DoDM 1000.13, Vol 2, DoD Identification (ID) Cards: Benefits for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals


DEERS Forms, Policies, and FAQ's:


RAPIDS ID Card Office Online (Appointment Scheduler and RAPIDS Site Locator):


Points of Contact:

DEERS/RAPIDS Project Officer:

Ms. Jacqueline Helms-Hagins

Phone: (202) 795-6642


Retiree Records and Special Dependency Determinations (i.e. former spouse, wards, parent-in-law, Incapacitated dependent approvals):

Pay and Personnel Center

Phone: (785) 339-3441


Defense Manpower Data Center (DMDC) Field Support Office:

Phone: (800) 361-2508


Trusted Associate Sponsorship System (TASS) (Foreign Affiliates, Contractors, and Auxiliarists):


Retiree ID Card Renewal

All DEERS site personnel and members of the military retirement communities should follow the guidelines listed on the “Next Generation Uniformed Services Identification Card (Next Gen USID) Frequently Asked Questions” webpage.