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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Sept. 2, 2020

Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates Posted

The Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates are now available. October 15th, 2020 pay deposits will reflect the new rates.

Aug. 28, 2020

Sea Duty for Advancement - Not the Same as Sea Time for Points

The sea/surf duty time for advancement and points are both calculated​ based on Direct-Access data entry (e.g., PCS report / depart dates, Surfman competencies, and Career Sea Pay start / stop dates). However, different rules apply as to when the "clock stops" with regard to periods of TDY away from the CSP eligible vessel.

Aug. 28, 2020

Family Separation Allowance for Housing (FSH) Policy Clarification

​The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country​.

June 3, 2020

Direct-Access Password Reset Guidance

During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"

May 8, 2020

A Friendly Reminder: Keep Your DEERS Info Updated

Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.

April 23, 2020

Inactive Duty Training (IDT) Subsistence Allowance While Drilling Remotely

​ACN 054/20​ promulgates policy regarding IDT subsistence allowance, formally IDT COMRATS, for enlisted reservists performing paid Inactive Duty for Training (IDT), Readiness Management Period (RMP), or Additional Training Period (ATP) drills remotely. ​Coast Guard enlisted reservists who are authorized to conduct training remotely are not authorized a subsistence allowance for periods of IDT, RMP, or ATP performed at their home, regardless of the duration of those periods.

April 10, 2020

New Military Records SPO Support Email Address

The Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.

March 23, 2020

Coast Guard Travel and Leave Policy Updated

ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.

March 10, 2020

Coast Guard Weight and Body Fat Standards Program Update

ALCOAST Commandant Change Notice (ACN) 033/20 modifies ACN 112/19, the one-year Body Composition Pilot program.

March 3, 2020

Drilling for Points Only - Guidance and Clarification Released

All CG Reserve (ALCGRSV) message 011/20 provides guidance and clarification regarding drilling for reserve points only. Also visit PSC's website a memo template and more information. https://www.dcms.uscg.mil/PSC/Reserve-Personnel-Management-PSC-RPM/RPM-3/Individual-Ready-Reserve-IRR/Drill-for-Points-Only/